Lawes Consulting Group
Senior Commercial Account Handler
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Title: Commercial Account Handler
Salary: £35,000 - £40,000
Location: Leicestershire (Hybrid Working)
PURPOSE OF ROLE
An exciting opportunity has arisen for an experienced Commercial Account Handler to join a growing and highly respected insurance brokerage. Working within a collaborative Commercial Broking team, you'll be responsible for delivering an exceptional service to a varied portfolio of commercial clients while supporting Account Executives across all aspects of policy administration and client servicing. This role offers exposure to a broad range of commercial risks and provides excellent opportunities to further develop your technical knowledge within a fast-paced and supportive environment.
RESPONSIBILITIES
- Manage renewals, mid-term adjustments, policy amendments and general policy administration.
- Provide a high level of service to commercial clients, ensuring work is completed accurately and within agreed timescales.
- Liaise with insurers to obtain quotations, negotiate terms and arrange policy documentation.
- Support Account Executives with the day-to-day management of commercial client portfolios.
- Ensure all work is compliant with FCA regulations and Consumer Duty requirements.
- Build and maintain strong relationships with clients, insurers and internal stakeholders.
- Identify opportunities to improve processes and contribute to continuous improvement across the team.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
DAY-TO-DAY
- Handle incoming client queries by telephone and email.
- Process renewals, new business, MTAs and policy documentation.
- Obtain quotations from insurers and present suitable solutions.
- Maintain accurate client records using the broking system.
- Work collaboratively with colleagues to ensure seamless client service.
- Prioritise workloads effectively within a busy commercial environment.
- Support the retention and growth of existing client accounts.
EXPERIENCE
- Previous experience working as a Commercial Account Handler or within a similar commercial broking role.
- Good knowledge of commercial insurance products and policy administration.
- Experience dealing with renewals, MTAs and day-to-day servicing of commercial clients.
- Experience using Acturis or another insurance broking system would be advantageous.
- Working towards Cert CII (or willingness to study) is desirable.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
SKILLS
- Excellent communication and relationship-building skills.
- Strong organisational skills with exceptional attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Proactive, customer-focused approach.
- Strong problem-solving skills and willingness to take ownership of your workload.
- A team player with a positive attitude and a desire to continue developing your technical knowledge.
If you have the relevant experience or know someone who does, please contact Joe Cappalonga on 07458 162842 or email joe@lawesgroup.co.uk.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills