Aviva
Senior Commercial Property Claims Handler
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ob Title – Senior Commercial Property Claims Handler
Closing date: 14/08/2026
Location: Glasgow
Job type: Permanent
This is a great job for someone who has a strong background in commercial insurance and enjoys handling complex property claims. You might already be mentoring colleagues or be ready to take the next step in your technical leadership journey. If you enjoy solving problems, supporting others, and delivering great outcomes for customers, this could be the role for you.
A bit about the job:
You'll join our Commercial Property Claims team, where we support business customers when they need us most. You'll manage larger and more complex commercial property claims, helping customers recover quickly and confidently after unexpected events. Your expertise will help us deliver fair outcomes, control claim costs, and meet our regulatory responsibilities. Alongside managing claims, you'll support colleagues by sharing your knowledge and helping build technical capability across the team. You'll be accountable for delivering excellent customer experiences while maintaining high technical standards and strong business performance.
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Skills and experience we’re looking for:
- Strong commercial property insurance experience.
- Good understanding of insurance principles, policy coverage, and claims handling practices.
- Experience managing complex or high-value property claims.
- Strong stakeholder management skills and the ability to build trusted relationships.
- Experience coaching, mentoring, or supporting colleagues to develop their capability.
Whilst we expect the offered reward to fall within the applicable pay range, any specific offer will be reflective of experience and the market rate for the role.
Please ensure that you attach an up-to-date CV to your application on Workday.
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All displaced candidates will be given primacy for this role.
Aviva is for everyone:
We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.
We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.
We’d love it if you could submit your application online. If you require an a
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