IPC International
Senior Communications Manager
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Senior Communications Manager, EMEA
High Wycombe – HP11 2EE
Hybrid working - 3 days office based
IPC International, the purchasing and supply chain organisation for Subway Franchisees in EMEA and APAC, has an excellent opportunity for an experienced Senior Communications Manager, EMEA to join our team.
It’s an exciting time for the organisation — IPC International was formed in 2025 by bringing together the IPC EMEA and IPC Asia Pacific teams, to create a single, global business.
As part of the business transformation, we are looking for a passionate Senior Communications Manager responsible for the EMEA region managing the development and delivery of the EMEA Franchisee communications strategy across key channels, ensuring consistent brand messaging and driving stakeholder engagement.
About the Role
As Senior Communications Manager, you’ll lead the Communications team and be responsible for the strategic delivery of business communications to our Franchisees across EMEA. Working closely with our commercial, supply chain and engagement teams, you’ll bring together communications across key areas including food, packaging, equipment, services and franchisee engagement.
You’ll play a critical role in ensuring our Franchisees receive clear, relevant and engaging communications that help them understand what’s happening across the business and, importantly, what it means for them.
What You'll Be Accountable for
- Strategy & Planning: Partner with the Head of Communications to develop and deliver the annual Franchisee Communications Strategy across the EMEA region
- Team Leadership: Lead and inspire a team of communications experts, creating a high-performing, collaborative culture and ensuring the strategy is delivered consistently across European markets
- Project Management: Prioritise and manage multiple, complex projects with tight deadlines, balancing competing demands while ensuring communications are delivered on time and to a high standard
- Multi-Market Communications: Oversee the delivery of multi-market, multi-language communications to diverse Franchisee audiences, ensuring consistency while remaining relevant to local markets
- Storytelling: Turn complex business information into clear, compelling and impactful messages that engage audiences and drive understanding and action
- Continuous Improvement: Use audience feedback, data and performance insights to identify opportunities, test new approaches and continually improve engagement across our key communication channels
- Stakeholder Management: Build strong relationships with senior stakeholders and cross-functional teams, acting as a trusted communications partner and bringing clarity to complex business priorities
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About You
You’re a confident, credible and engaging communicator who can operate comfortably at both a strategic and operational level. You’re naturally curious, ask the right questions and thrive in an environment where priorities can change quickly.
You’ll be someone who:
- Is an experienced Senior Communications Manager with end-to-end B2B communications experience and a proven track record of delivering strategic communications programmes.
- Has strong people leadership and team management experience, with the ability to motivate, develop and empower communications professionals.
- Is highly collaborative, building effective relationships across functions, markets and seniority levels.
- Can manage multiple priorities and complex projects without losing sight of the bigger picture.
- Has a talent for simplifying complexity and creating compelling stories that resonate with different audiences.
- Is data and insight-driven, using evidence and feedback to improve communications effectiveness.
- Has a genuine drive for excellence and consistently looks for ways to raise the bar rather than settling for “good enough”.
- Is comfortable working across a fast-paced, multi-market and multi-cultural environment.
Above all, you’ll bring energy, curiosity and a collaborative mindset, with a passion for great communications and the ambition to make a meaningful difference to how we engage our Franchisee community.
Why Join Us?
Joining a new company can be daunting; we support everyone who has chosen IPC International to develop their career, with:
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- A structured onboarding programme.
- Time with the senior leadership team, as well as your colleagues and our Culture Champions.
- Training programmes to develop your skills and ways of working, focusing on feedback and management of work.
- Flexible working between the hours 8am - 6.30pm. We appreciate the juggle of life and home can be challenging and provide opportunities to flex your start and leave times.
- Excellent benefits package including enhanced pension contribution, healthcare, 25 days holiday, salary sacrifice schemes. Plus, we also provide breakfast and lunch items in the office!
- On-site parking
- A chance to volunteer at our nominated charities. In addition, you will get one volunteer day a year to work with your chosen charity.
- Recognition award schemes and a Summer and Winter event each year
We actively support diversity, equity and inclusion and make sure that our employees are valued and treated with dignity and respect. We encourage everyone in our business to reach their potential.
What is important to us?
Our culture and values are at the heart of everything we do and are an important part of our hiring process.
Our three values are:
- We are empowered - we have the freedom to make a difference together.
- We collaborate - we trust and depend on each other. We contribute. We succeed together.
- We deliver on our commitments - we deliver on our commitments together, individually, today and tomorrow.
About us
IPC International, created by bringing together two strong teams, IPC EMEA and IPC Asia Pacific, is a go-to and trusted supply chain partner, with over 20 years proven experience supporting Subway Franchisees and rapidly scaling store growth across complex markets.
With international coverage through our vast supplier and distributor base, and an unmatched portfolio of services, we support the end-to-end supply chain. All of this is powered by great people, execution and technology.
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