American Express Global Business Travel
Senior Congress Meeting Planner
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Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
What You'll Do:
- Complete project timeline: establish a workflow schedule with client and suppliers to facilitate timely and accurate handling of all program details.
- Use business program management system to run program from contract turn-over meeting to final bill completion.
- Handle and negotiate any additional hotel needs, Congress needs, destination management company (DMC), air and all third-party contracts. Monitor attrition dates, cancellation policies to ensure contracted services are performed.
- Work with creative team to produce program materials.
- Coordinate and possibly attend site inspections as needed.
- Work with accounting to complete final bill, review final billing prior to final invoicing to client.
- Maintain accurate records, system input, and complete file management as outlined in Amex GBT M&E and client policies and procedures for ToV reporting.
- Partner with designated team to communicate registration, air needs, status meetings and continuous communication throughout program.
- Maintain proactive, positive, open line of communication with client to ensure understanding of expectations and client happiness.
- Act as lead, communicate program requirements to team as needed; work closely with support departments to exceed client requirements and objectives.
- Conduct regularly scheduled status meetings with client and stakeholders from pre-launch through program operation and ensures program objectives are performed.
- Develop strong relationships with multiple contacts within client and supplier organizations.
- May participate in client presentations as requested.
- Review processes and offer solutions/additions as needed.
- Responsible for accurate program forecasting and updating business management systems with accurate financial information as needed.
- Handle overall program budget, review, and audit all program related TOV billing for accuracy. Track and report expenses to clients and communicate changes on a consistent basis
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What We're Looking For:
- 3-5 years pharma congress planning
- 4-year degree preferred. CMP designation preferred.
- Ability to communicate effectively and professionally with all levels of management and clients.
- Ability to work accurately and timely – to meet deadlines.
- Ability to be flexible and handle change well.
- Shown skills for technology and/or software solutions and analytical skills required.
- Microsoft Word and Excel experience – Advanced level
- Experience with meeting industry technology preferred (CVENT)
- Advanced oral and written presentation skills required.
- Ability to travel by airplane, boat, rail and/or car with travel up to 40%.
Location
United Kingdom
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
- Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
- Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
- We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
- And much more!
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All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
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