Delta Capita
Senior Consultant – Business Analyst
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Senior Consultant – Business Analyst
Senior Consultant – Business Analyst
Practice: Transformation & Change Role Type: Permanent / Fixed-Term Contract (FTC) Location: London / Hybrid
Reporting Line: Programme Manager / Lead Business Analyst
Delta Capita is supporting a major financial services client on a large-scale digital change programme, delivering a series of proposition, naming, and asset refresh changes across Private Banking and Wealth Management. The programme spans customer-facing, colleague-facing, and operational assets, including:
- Websites
- Secure platforms
- Mobile and online banking
- Customer correspondence
- Operational documentation
- Supporting colleague tools
We are seeking an experienced Senior Consultant – Business Analyst to collaborate with the Programme Manager and Lead Business Analyst, taking ownership of:
- Impact assessments
- Requirements gathering
- Delivery mobilisation
This client-facing role requires a confident and independent Business Analyst who thrives in ambiguity and supports junior team members.
Key Responsibilities
- Lead impact assessments across customer and colleague-facing assets
- Identify, analyse, and document business requirements to an ** Industry-leading standard**
- Catalogue impacted assets, journeys, communications and documentation
- Define required changes through collaboration with business stakeholders, asset owners, and delivery teams
- Support delivery sequencing, prioritisation, and dependency management
- Facilitate workshops, working groups, and stakeholder discussions
- Maintain traceability between requirements, impacted assets, and delivery outcomes
- Manage RAID (Risks, Assumptions, Issues, Dependencies) and governance reporting
- Coordinate activities across multiple teams and workstreams
- Support programme planning, governance, and mobilisation
- Provide guidance and quality oversight to junior analysts
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Essential Experience
- Proven Business Analyst experience on complex change programmes, preferably within a consulting environment
- Strong track record in:
- Requirements gathering, analysis, and documentation
- Business impact assessment and process analysis
- Stakeholder management across business and tech teams, including senior executives
- Experience coordinating multiple dependencies and delivery teams
- Experience in either:
- Financial services or regulated environments
- Exceptional communication, facilitation, and workshop skills
- Ability to operate independently in ambiguous, evolving environments
Desirable Experience
- Wealth and Investment Management background
- Familiarity with Jira and Confluence for:
- Requirements management
- Stakeholder collaboration
- Delivery tracking
- Digital channel change experience, including:
- Websites
- Mobile apps
- Online banking
- Exposure to:
- Brand, proposition, naming, or customer communication changes
- Content remediation or large-scale asset review programmes
- Collaborating with third-party suppliers and delivery partners
Critical Skills
- Requirements gathering and analysis
- Impact assessment & stakeholder management
- Workshop facilitation and dependency management
- Critical thinking, problem-solving, and governance reporting
- Planning and sequencing of delivery activities
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How We Support Diversity & Inclusion
Delta Capita is an equal opportunity employer. We welcome applications from all candidates regardless of:
- Age, colour, disability
- National origin, ancestry, race
- Religion, gender, sexual orientation
- Gender identity and expression
- Veteran status, genetic information
- Or any other protected status
reasonable accommodations for disabilities are provided throughout the application and interview process. Please specify any needs when applying.
Role Details:
- Location: London / Hybrid
- Working pattern: Minimum 3 days in-office, 2 days remote (per client requirement)
- A valid UK work permit is mandatory for this permanent position.
- Applications are considered on a rolling basis; expect a response within 4 weeks if shortlisted.
About Delta Capita Delta Capita Group (part of Prytek Group) is a global specialist provider of managed services, consulting, and technology solutions, particularly in financial services. Our mission is to redefine the financial services value chain, delivering technology-enabled mutualised services for non-differentiating functions.
Core offerings: ✔ Managed Services ✔ Consulting & Solutions ✔ Technology
Learn more about our culture and ways of working: Working at Delta Capita
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