As part of your role, you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:

• Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.
• Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.
• Learning & development – Training to support your career development and the skills demand within the company, certifications etc.

YOUR PROFILE

You’ll bring experience in transforming businesses through technology and re-defining the way clients operate. Comfortable at working in a technology-driven environment, you will bring proven skills and experience in some of the following areas:

• Practical experience with ITIL V4 and/or V5 best practices and frameworks, including Incident, Change Management, Problem Management, and Service Desk operations with an interest in how these processes evolve through automation and AI-enabled tooling.
• ITIL V4 and/or V5 Foundation or higher-level certification demonstrating formal training and understanding of ITIL processes will be highly valued.
• Hands-on familiarity with GenAI tooling and platforms and an understanding of how these integrate into cloud operating models and ITSM workflows.
• Experience of strong interest in agentic AI patterns and how autonomous agents are beginning to reshape IT operations and service delivery.
• Experience with DevOps principles and practices, including continuous integration (CI), continuous deployment (CD), automated testing, infrastructure as code (IaC), and modern delivery pipelines.
• Well versed with managing and architecting solutions on major cloud platforms such as AWS, Azure, or Google Cloud, including services like compute, storage, networking, and security.
• Knowledge of cloud security best practices and compliance requirements, ensuring that cloud environments and automated services are secure, resilient, and adhere to industry standards and regulations.
• Currently working in a major Consulting firm, and/or in industry but having a Consulting background.
• Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions.
• Experience of proposition building and delivery.
• Demonstrated curiosity and continuous learning in the AI space, whether through certifications, personal projects, published thinking, or active contribution to AI-related communities or internal practice development.
• Business development – Utilising a combination of the organisation’s broader pre-existing relationships, company relationships and your own network.

WHAT YOU’LL LOVE ABOUT WORKING HERE?

Our team drives business transformation by designing the organisations of the future, delivering end-to-end blueprint for AI-enabled enterprises. We are at the cutting edge of the 4th industrial revolution and are uniquely placed to leverage the broad, market-leading capabilities of Capgemini Group.

We work across a wide range of industries, delivering outcomes that make a real impact on society. You’ll have the freedom to experiment, innovate and shape your own career path, supported by mentoring from our leading experts in data and AI.

We are delighted to have received the “Glassdoor Best Places to work UK” accolade for 5 consecutive years. To see what it’s like to work at Capgemini Invent, visit our Glassdoor page.

NEED TO KNOW

At Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self At Cap to work.

We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

• Declare they have a disability, and
• Meet the minimum essential criteria for the role.

Please opt in during the application process.

CSR:

We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing.

Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

ABOUT CAPGEMINI

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.

Make it real. | www.capgemini.com