Senior Consultant - ServiceNow HRSD process and experience

As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: 

Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.  Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.  Learning & development – Training to support your career development and the skills demand within the company, certifications etc.  YOUR PROFILE Extensive experience in HR process design, workshops, and stakeholder engagement.  Strong understanding of or experience of working in HR or GBS operational environments.  Extensive experience of how ServiceNow HRSD supports and delivers HR services (e.g., onboarding, lifecycle events, case management).  Familiarity with ServiceNow maturity assessments and discovery.  Strong awareness of ServiceNow HRSD AI and automation capabilities, and integrations to people technology and collaboration tools.  Ability to map out HR processes and design technology-enabled solutions.  Familiarity with collaboration tools and techniques for process improvement.  Consulting experience in HR transformation programmes, ideally within a major consultancy or similar environment.  Strong communication and organisational design skills.  Exposure to agile delivery methods and integration tools (desirable).  Experience of using data and analytics to drive continuous improvement.  ServiceNow Implementation Specialist CIS – HRSD Certified (preferable).  Security Clearance (preferable). 

Optional: Required certifications, licenses or languages 

Currently working in a major Consulting firm, and/or in industry but having a Consulting background Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions.  Experience of proposition building and delivery.   WHAT YOU’LL LOVE ABOUT WORKING HERE? You will be part of the Employee Experience & HR team, which has a collaborative culture. You will work with a diverse group of talented professionals who are passionate about HR, technology, Employee Experience, AI, and dedicated to delivering exceptional solutions to diverse clients. A team that thrives on creativity and innovation, constantly pushing the boundaries of what's possible.

We are delighted to have received the “Glassdoor Best Places to work UK’ accolade for 5 consecutive years, to see what it’s like to work at Capgemini Invent, visit our Glassdoor page. NEED TO KNOW At Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. 

We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. 

Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. CSR: We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about.  In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year.  When you join Capgemini, you’ll join a team that does the right thing. 

Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. 

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. ABOUT CAPGEMINI Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.