Ministry of Justice UK
Senior Content Designer (Ref: 22563)

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Job Summary
East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber
Job Description
Senior Content Designer
Location: National*
Closing Date: 11th October
Interviews: W/C 26th October
Grade: 7
(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)
Salary:
National: £58,511 - £65,329
London: £63,343 - £70,725
Working pattern: Full-time, Part-time, Flexible working
Contract Type: Permanent
Number of vacancies: 3
Vacancy number: 22563
We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found [ON THIS MAP](ON THIS MAP).
Please note that unless you are an existing member of staff at Justice Digital, Data and Science, the only London location being recruited to is 10 South Colonnade, E14 4PU. We are no longer recruiting to 102 Petty France, SW1H 9AJ.
The Role
Please note this role requires you to pass Security Check clearance. Please click on the link for details.
We’re recruiting for Senior Content Designers here at Justice Digital, Data and Science to be part of our warm and collaborative user-centred design team.
This role aligns against Senior Content Designer from the Government Digital and Data Framework
Our work in the content design profession at the Ministry of Justice is to improve the experiences of people who rely on our services, often at important or challenging moments in their lives. This is an opportunity to make a difference through content design, helping to create accessible, inclusive and user-centred services and guidance that meet people's needs.
You’ll be welcomed into a thriving design community and work alongside multidisciplinary teams to solve complex problems and deliver high-quality services across a range of justice domains and GOV.UK, including areas such as Criminal Injuries Compensation Authority Digital, Legal Aid Agency Digital and Prisons Digital.
In addition to doing great work, we're creating a great place to work. We offer opportunities to learn and develop, support from experienced colleagues and the chance to contribute to a strong and growing content design community.
You’ll receive a range of excellent benefits when you join our department, including:
- A generous employer pension contribution of 28.97% through the Civil Service Pension Scheme.
- 25 days of annual leave, (increasing to 30 days once you have reached 5 years of service), plus 8 bank holidays and a privilege day for the King’s birthday.
- Flexible working arrangements including hybrid working, working part time or compressed hours. Designed to support a positive work–life balance.
- Employees are allocated 10% of their working time for personal and professional development.
- A £1k per person learning budget is in place to support all our people, with access to best-in-class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms.
- Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
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You can find more details of the Benefits we offer here. To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog.
Key Responsibilities:
- Create content and develop strategies to help digital services and platforms meet user needs and business objectives
- Help teams manage and visualise outcomes, define scope and agree on the best processes to follow
- Advise teams on how to create great content, assure the quality of content from more junior colleagues and guide their development
- Monitor and improve content based on user feedback, research and data
- Work effectively with subject matter experts, stakeholders and partners to support commitments while delivering user-led services
- Ensure all content is user-focused, accurate and uses relevant design patterns, components and styles; this includes establishing and contributing to styles and patterns
- Take an overall perspective on business issues, wider implications and long-term impact, and how content can help solve challenges
- Support the wider content community with peer reviews, content audits, knowledge management and benchmarking
If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!
Person Specification
Essential
- Proven experience as a content designer, able to create and iterate clear, accessible user-centred content that communicates complex issues
- Experience working collaboratively in fast-paced, multidisciplinary agile teams
- Experience developing content strategies or identifying content solutions to meet user needs and business objectives
- Able to persuade, influence, network and work collaboratively with stakeholders and business leads, with experience presenting content concepts, propositions and deliverables
- An understanding of end-to-end journeys, how content is affected and consistency maintained throughout
- Experience of using data and insights to make design decisions and clearly explain how decisions have been made
- Experience mentoring, coaching and developing junior or mid-weight content designers, with the ability to support career growth and maintain high-quality content standards across the team
Willingness to be assessed against the requirements for SC clearance.
We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.
Our values are Purpose, Humanity Openness and Together. Find out more here about how we celebrate diversity and an inclusive culture in our workplace.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.
Salary Information
Base salary for this role is from National: £58,511 - £65,329 and London: £63,343 - £70,725
New entrants to the Civil Service joining the MoJ are expected to start at the minimum of the pay band. Existing Civil Servants moving on a level transfer will retain their current base salary or move to the minimum of the pay band for the role, whichever is higher. Existing Civil Servants who are promoted will either move to the bottom of the new grade’s pay band or receive a 10% uplift, whichever provides the greater increase.


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Person specification
Please Refer To Job Description
Alongside your salary of £58,511, Ministry of Justice contributes £16,950 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
Access to learning and development
A working environment that supports a range of flexible working options to enhance your work life balance A working culture which encourages inclusion and diversity A Civil Service pension with an employer contribution of 28.97% Annual Leave Public Holidays Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our [candidate guidance](opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
How To Apply
In Justice Digital, Data and Science, we recruit using a combination of the Government Digital and Data Profession Capability and Success Profiles Frameworks. We shall assess a combination of your Technical skills, Experience and Behaviours during the assessment process.
Stage 1 - Application And Sift:
To apply for this position, you must submit the following as part of your application
- A CV detailing your career history (including any relevant qualifications). Your CV will be assessed against the essential criteria outlined within the Person Specification of this advert.
- A Personal Statement (no more than 750 words) which should outline your experience and skills, giving clear examples of work undertaken. It should specifically address the following 3 criteria listed below, using a separate paragraph for each.
- Proven experience as a content designer, able to create and iterate clear, accessible user-centred content that communicates complex issues
- Experience working collaboratively in fast-paced, multidisciplinary agile teams
- Able to persuade, influence, network and work collaboratively with stakeholders and business leads, with experience presenting content concepts, propositions and deliverables
A diverse sift panel will review the information in your CV and Personal Statement to assess the sift criteria specified above. We operate an anonymous shortlisting process. Please ensure your CV and Personal Statement do not include your name or any other identifying details
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