DESCRIPTION AND REQUIREMENTS

At Skanska, we’re shaping the way we live, work and connect. As one of the world’s largest construction and development companies, we work together with customers, communities and partners to shape a better society.

We are currently looking for a Senior Contract Manager, based at Worship Street, London, to lead business development of new business into Commercial Property Maintenance (CPM), mobilise effectively and to take into Operations. To ensure that CPM operational delivery performance is in line with contract obligations and Skanska business processes. These services must be delivered to margin expectation or better with high levels of customer satisfaction whilst ensuring that site remains compliant.

You will be working in the Building Services Operating Unit – Commercial Property Maintenance team where we are responsible for delivering nationwide facilities management, including M&E support, cleaning, catering, and grounds maintenance, using technology for efficient planned and reactive services.

In our Building Services team, we bring Skanska’s purpose to build for a better society to life, creating healthy workplaces, comfortable homes and efficient facilities that improve people’s lives. Through collaboration and innovation, we deliver high-quality solutions that make a lasting, positive impact for people and communities.

As the Senior Contract Manager, you will:

• Lead bid management activities, including the preparation, writing and review of high-quality submissions, while supporting estimating for new and existing business opportunities.
• Ensure full compliance with Skanska pre-contract governance, policies and procedures across all aspects of service delivery.
• Oversee safe, efficient and compliant site operations, including set-up and management of new and existing properties in line with Health & Safety, Quality and Environmental standards.
• Lead, motivate and develop site teams to embed the IFE culture and achieve zero accidents, zero environmental incidents and zero ethical breaches, while meeting all monthly HSWE reporting requirements.
• Manage subcontractor performance and resilience to ensure consistent, high-quality service delivery in line with contractual obligations.
• Manage directly employed staff, KPIs, SLAs and overall contract HSWE performance to ensure service standards, resource efficiency and customer satisfaction targets, including YVOS scores, are achieved.