Who are we?

Howden is a global insurance group with employee ownership at its heart. We're experts helping clients adapt and thrive in a changing world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees and spanning 56 countries.

Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden.

Why work at Howden?

We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head-hunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

The role

The Senior Corporate Account Handler/ Team lead will combine high-level corporate client handling with day-to-day leadership of the Bristol Corporate Handling Team. They will deliver expert support across new business, renewals and mid-term changes, assist with complex and high-value placements, and ensure clients receive suitable cover and strong pricing. Alongside this, they will manage, motivate and develop the team, oversee performance and resource allocation, and help implement business strategies to support growth within the Health & Care division.

What you’ll be doing

• Regularly track renewal and new business activity to support effective planning, forecasting and team resourcing.
• Supervise the prompt, accurate production of client documentation to ensure it meets service standards and client needs.
• Manage market and third-party queries, producing high-quality market documentation that supports effective placement.
• Plan and prioritise personal and team activities to ensure objectives, deadlines and service commitments are achieved.
• Ensure accurate client records and oversee credit control, liaising with support technicians and IBA where required.
• Deliver the Operating Entity’s strategy within the team to drive growth, maximise shareholder value and ensure regulatory compliance.
• Achieve agreed financial and performance targets for the team.
• Provide updates and progress reports to senior management as required.
• Support the development and refinement of operational systems and processes.
• Manage assigned projects and contribute to wider business initiatives.
• Supply accurate, timely management information to support decision-making and performance oversight.
• Create innovative, profitable insurance structures and marketing strategies for allocated clients.
• Review documentation and provide technical guidance to coach team members and ensure high-quality decision-making.
• Work with the team to design appropriate broking solutions aligned to client demands and needs.
• Lead the production of Request for Proposal and tender documentation.
• Negotiate with insurers to secure the best balance of coverage, service and price.
• Maintain delegated authority contracts effectively, ensuring compliance and cost efficiency.