Funko
Senior Credit Controller
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Location: Coventry, West Midlands
Working Pattern: Mon - Fri (37.5 hours), Eligible for virtual working / flexible working
Reports to: Senior Manager, Accounts Receivable
Role Purpose
The purpose of this role, through active account management, is to limit the company’s exposure to bad debt. This role holder will work within a team of Credit Controllers to meet monthly debt reduction targets and reduce debtor days. You will have full end to end ownership on a mixed currency ledger of Key Customer Accounts for Funko EMEA. Building excellent relationships with both your internal and external customers is paramount in the success of this role.
What You’ll Do:
- Supervision of the Credit Control team to ensure all tasks are carried out correctly, and on time, including:
- Ensure timely payments from customers
- Issue statements and copy invoices to customers
- Resolve invoice queries promptly through liaising with internal departments and customers
- Complete daily banking of payments
- Allocate payments and credits where applicable
- Reconcile EMEA ledger
- Chase overdue debt
- Manage release of orders to balancing credit risk vs supporting business growth
- Create new accounts on the accounting system
- Upload of EDI (where applicable)
- Provide escalation point for the team to resolve stubborn aged debt/invoice query issues
- Develop the Credit Control team, providing individuals with regular feedback, support, training, development and coaching
- Support the AR/AP Manager to:
- Setting objectives and monitoring KPI’s, including weekly ledger reviews and achieving monthly cash collection/aged debtor/debtor day’s targets
- Production of appropriate reports on a weekly and monthly basis
- Review credit limits/payment terms of existing and new accounts, balancing need for growth vs risk
- View and approve RMA’s for processing
- Continue to drive efficiencies and improvements within the Credit Control team
- Collaborate with other departments to improve end to end Order to Cash process
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What You’ll Bring:
- Ability to build and develop excellent working relationships with both your internal and external customers
- Experience of supervising a fast paced Credit Control team, ideally within an FMCG growth business
- Track record of successfully developing individual team members
- Target driven mentality
- Can-do attitude, open to change and new ways/approaches of working
- A highly organised and proactive approach to work, supporting the team when required
- Excellent verbal and written communication skills
- Excellent IT skills including intermediate Excel
- Experience of an EMEA multicurrency ledger
- European language skills (would be an advantage)
- EDI experience (would be an advantage)
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Funko is an equal opportunity employer. We know that every superhero has a unique origin story and the diversity of these stories enrich what we do. All applicants will be considered for employment without attention to race, colour, religion, gender, gender identity, sexual orientation, national origin or disability status.
The above statements are intended to describe the general nature and level of work being performed by this role holder. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required and all employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Job Code:
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London