ESG
Senior Credit Controller
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Description
Department: Finance
Reports To: AR Manager
Work Location: Chorley - Hybrid
Hours of Work: 37.5
Position Type: Full-Time
Rate Type: Salary
Grade: 4
Summary
We are an innovative and market-leading software & services company based in Chorley serving clients in the utility sector ranging from new entrants to large existing suppliers. We deliver sophisticated software solutions and managed services in a Private Cloud infrastructure, servicing both traditional and modern real-time, smart energy clients.
We operate a Hybrid working policy so you will be able to flex between working in the office and your home location to carry out this role, however during your initial training period the need to be in the office with other team members will be essential. Our UK office is based in Chorley, which is where you will be based.
While this position is full-time, we are open to discussing flexible working patterns that accommodate individual needs. If you require flexibility in your work schedule, please let us know during the application process, and we will do our best to accommodate your needs.
Position Responsibilities
As Senior Credit Controller, you will take ownership of a high-volume, fast-moving ledger and lead the recovery of aged debt, with a particular focus on resolving aged items. You'll investigate the underlying causes of delayed payments, work cross-functionally to resolve disputes, and ensure accurate, timely cash collection while driving continuous improvements across the order-to-cash process.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
- Managing a high-volume ledger (c. 1,200 invoices/month) across multiple time zones and subsidiaries, ensuring accurate maintenance and timely collections.
- Leading targeted recovery activity for all 90+ day aged debt.
- Investigating and resolving the root causes of aged debt, including billing disputes, missing POs, contract issues, portal errors, and customer compliance requirements.
- Liaising with Billing, Sales, and Legal teams to expedite complex disputes.
- Communicating with customers using a professional negotiation style to secure payment commitments and clear blockers.
- Managing invoice submissions and issue resolution through customer procurement portals such as Coupa, Ariba and others.
- Providing weekly and monthly reporting, including aged-debt analysis, DSO performance, and recovery forecasts.
- Identifying recurring issues and recommending process improvements to strengthen cashflow and reduce future disputes.
- Maintaining accurate account notes, audit trails, and documentation to support escalation and compliance.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
About You
We welcome diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.
You Must Have
- Proven track record of reducing DSO in B2B SaaS/software.
- Experience managing high-volume ledgers.
- Experience managing different countries, currencies and time zones.
- Strong communication and negotiation skills.
Desirable
- Experience with ERP systems (NetSuite, SAP, Oracle).
- O2C process improvement experience.
You Will Be
- Tenacious, proactive, and results-driven.
- Organised, analytical, and detail-oriented.
- A confident communicator able to challenge professionally.
Able to demonstrate ESGs key values of
- Excellence: be accountable to deliver our best
- Passion: show how much we care each day
- Integrity: do the right thing when no one is looking
- Collaboration: work together to succeed together
ISO AWARENESS
- Follow IMS Policies
- Reporting of Incidents
- ISO Responsibilities
- ISO Staff Awareness
For more information on how we process your information please see our privacy notice which can be found on our website https://esgglobal.com/privacy-policy/
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location