Halliday Marx
Senior Credit Controller
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Senior Credit Controller
£45-50K (4 month contract)
Central London (Hybrid Working)
My client is a global advertising company are looking for a Senior Credit Controller to join the team on a 4 month contract.
Duties include:
- Aged Debt Recovery (180+ Days): Conduct deep-dive analysis into the EMEA aged debt profile to identify high-priority accounts, root causes of non-payment, and actionable recovery strategies.
- Customer Engagement & Negotiation: Proactively contact key EMEA accounts via phone and written correspondence; apply tactful influence and strong negotiation skills to secure payment commitments or structured settlement plans.
- Cross-Functional Stakeholder Alignment: Partner directly with internal Client Account Managers, Billing, Cash Application, and Business teams to rapidly resolve open queries, disputes, and short payments blocking cash collection.
- End-to-End Collections Operations: Manage dunning workflows, maintain precise collection notes/ledger updates, and perform daily tracking against aggressive 4-month cash recovery targets.
- Reporting & Escalations: Provide clear, actionable weekly aging updates to management, highlighting at-risk accounts, dispute bottlenecks, and recommended next steps.
- Ledger Integrity & Reconciliation: Support AR data accuracy, investigate payment discrepancies, and ensure accurate subledger reconciliation across assigned accounts.
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Qualifications & Requirements
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- Proven Experience: 3-4+ years of B2B credit control and collections experience, specifically managing complex EMEA ledgers and high-risk/aged debt profiles (180+ days).
- Self-Starter & Autonomous: Able to hit the ground running with minimal supervision, taking full ownership of your assigned portfolio from day one.
- Influencing & Stakeholder Skills: High emotional intelligence with the ability to influence both external client decision-makers and internal Account Managers to drive swift payment resolutions.
- Analytical & Detail-Oriented: Strong skills in debt ledger analysis, discrepancy investigation, and dispute resolution.
- Systems Proficiency: Advanced skills in Excel / Google Sheets; direct experience with modern ERPs (e.g., NetSuite) is strongly preferred.
- Communication: Excellent verbal and written communication skills in English.
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