Larbey Evans
Senior CRM Executive (12 Month FTC)
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Senior CRM Executive (12 Month FTC)
A fantastic opportunity at a top UK law firm for an experienced Senior CRM Executive who can hit the ground running and take ownership of the day-to-day BAU CRM management and support. This is an initial 12-month fixed-term contract, joining a fabulous team within a firm that is investing heavily in its CRM environment.
What’s On Offer:
- Competitive salary
- 12-month fixed-term contract
- Hybrid working (3 days office / 2 days remote)
- Excellent employee benefits
- Access to corporate gym membership rates
- Lifestyle & family friendly benefits
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Senior CRM Executive – What You’ll Be Doing:
- Manage and administer InterAction, including folders, archiving, access, data quality and system integrations
- Work with the CRM Data Steward to resolve data quality issues
- Champion InterAction across the firm, supporting effective use and the wider BD strategy
- Lead campaigns and mailings as required
- Deliver complex searches, reports and data solutions
- Act as a trusted advisor to Client Development, fee earners and secretaries on InterAction and Vuture
- Define and deliver InterAction and Vuture training, including user guidance
- Lead CRM-related mini-projects and continuous improvement initiatives
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Senior CRM Executive – What We’re Looking For:
- Marketing or CRM experience gained within a law firm
- System and data management experience, including administrator experience of CRM systems (preferably InterAction) and e-marketing systems (preferably Vuture)
- Experienced and confident working with and for partners and lawyers
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