Cancer Research UK
Senior CRM & Marketing Engineering Manager
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Senior CRM & Marketing Engineering Manager
£79,000 - £84,000 plus benefits
Reports to: Head of Engineering
Grade: M2 MP
Contract: Permanent
Hours: Full time, 35 hours per week
Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office)
Closing date: 30 August 2026
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.
About Cancer Research UK
At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you.
At Cancer Research UK, we're delivering one of the most ambitious technology transformation programmes in the charity sector. Our CRM and Marketing platforms sit at the centre of how we engage with millions of supporters, drive fundraising outcomes, and deliver our mission to beat cancer.
Role Overview
As Senior CRM & Marketing Engineering Manager, you'll lead the engineering strategy, delivery, and operational performance of a business-critical technology estate, overseeing the evolution of our CRM and Marketing platforms through a period of significant organisational and digital transformation. This includes leading the transition from a legacy Siebel environment to a modern Salesforce ecosystem, alongside the ongoing modernisation of our marketing technology stack.
Working across Engineering, Product, Data, Architecture, and senior business stakeholders, you'll shape platform strategy, influence key technology decisions, and build the engineering capability required to support a scalable, resilient, and future-ready technology landscape. This is a rare opportunity to lead a large-scale transformation programme while developing the platforms that underpin some of Cancer Research UK's most important supporter and fundraising journeys.
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Key Responsibilities
- Strategic Leadership: Providing strategic leadership for the CRM & Marketing Engineering function, ensuring platforms remain secure, scalable, resilient, and aligned to organisational goals.
- Transformation Leadership: Leading the engineering delivery of a major enterprise-wide transformation programme, including the migration from Siebel to Salesforce and the modernisation of marketing platforms.
- Roadmap Ownership: Owning the engineering roadmap and operational performance of CRM and Marketing technologies, balancing innovation, platform stability, technical debt reduction, and service excellence.
- Team Development: Building and developing a high-performing multidisciplinary team, creating an inclusive culture focused on engineering excellence, continuous improvement, and innovation.
- Stakeholder Partnerships: Partnering with senior stakeholders across Product, Data, Architecture, and the wider organisation to influence investment decisions, priorities, and long-term platform strategy.
- Engineering Practices: Establishing and embedding modern engineering practices, including DevOps, Agile delivery, automation, resilience engineering, and operational excellence.
Key Requirements
- Leadership Experience: Significant experience leading enterprise-scale CRM and Marketing engineering teams within large and complex organisations.
- Transformation Experience: Proven success delivering large-scale CRM transformation programmes, ideally involving migration from legacy platforms to Salesforce or comparable cloud technologies.
- Team Management: Strong experience managing and developing engineering teams through significant organisational, cultural, and technical change.
- Technical Expertise: Deep understanding of modern software engineering practices, cloud platforms, DevOps principles, and enterprise architecture.
- Influence Skills: Demonstrated ability to influence senior leadership teams, build strategic partnerships, and communicate complex technical concepts to both technical and non-technical audiences.
- Platform Improvement: Experience improving the reliability, scalability, security, and performance of business-critical platforms supporting large user bases and complex operational environments.
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Our Commitment to Diversity and Inclusion
There’s a place for everyone at Cancer Research UK. Our vision is to create a charity where everyone feels like they belong, benefits from, and participates in the work we do. We're committed to creating an inclusive culture where everyone can be themselves and reach their full potential.
We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented, and believe that a diverse workforce will help us to beat cancer sooner.
If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we’d still love to hear from you. We don’t expect everyone to meet all of the criteria listed.
We want to see every candidate performing at their best throughout the job application process, interview process, and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen by emailing us at recruitment@cancer.org.uk.
Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.
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