GTR
Senior Customer Analysis & Reporting Manager
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Turn Data into Decisions. Shape Customer Strategy. Drive Business Growth.
Are you passionate about uncovering the stories behind the numbers? Do you thrive on transforming complex customer data into meaningful insights that influence strategic decisions? If so, we have an exciting opportunity for a Senior Customer Analysis & Reporting Manager to join our team.
This is more than a reporting role. You'll be the driving force behind customer analytics, helping business leaders understand customer behaviour, identify growth opportunities, and deliver exceptional customer experiences through data-driven decision making.
What You'll Be Doing
As our Senior Customer Analysis & Reporting Manager, you will:
- Lead the development of customer insight, analytics, and reporting strategies.
- Translate large and complex datasets into clear, actionable business recommendations.
- Partner with senior stakeholders across the organisation to influence key commercial and customer decisions.
- Develop and maintain executive-level dashboards, KPIs, and reporting frameworks.
- Identify customer trends, opportunities, risks, and behavioural patterns that drive business performance.
- Lead customer segmentation, forecasting, and predictive analytics initiatives.
- Manage and develop a high-performing analytics team, fostering a culture of innovation and continuous improvement.
- Champion data quality, governance, and best-practice reporting standards.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What We're Looking For
You'll be a strategic thinker with a strong analytical mindset and a passion for customer insight.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
You'll Bring
- Significant experience in customer analytics, business intelligence, or reporting leadership roles.
- Advanced data analysis skills using tools such as SQL, Power BI, Tableau, Excel, or similar platforms.
- Proven ability to influence senior stakeholders through insight-led storytelling.
- Experience managing reporting functions and leading high-performing teams.
- Strong commercial awareness and the ability to connect customer data to business outcomes.
- Excellent communication and presentation skills.
- A continuous improvement mindset with the confidence to challenge traditional thinking.
Full JD attached.
Please note that we reserve the right to close this vacancy earlier than the advertised closing date if we receive a high volume of suitable applications.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location