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Senior Customer Service Assistant

Greater London
£14.80/hr
Posted about 19 hours ago
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Senior Customer Service Assistant - King’s Cross Station, London.

Maternity Cover - Fixed Term Contract until 16th August 2027.

Pay Rate: £14.80 per hour.
Hours: Full Time. (40 hours/week)
Shifts: Varied between 5AM and 8.30 PM, including weekends.

Applicants must be 18 years or older due to certain responsibilities within the role.


We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

Start with a chat, not a search bar

Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.

P

Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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It searches the market for you

Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.

Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Strong

Only hits

No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.

As a Senior Customer Service Assistant You’ll:

  • Oversee efficient loading/unloading of catering equipment and stock from trains.
  • Manage order assembly and maintain precise control over inventory.
  • Ensure strict compliance with Health & Safety/Food Hygiene Regulations.
  • Strategically place products to minimize wastage through effective rotation.

Why Join as Senior Customer Service Assistant?

At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

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  • Discounted Meal while on shifts.
  • Employee Discounts.
  • Friends and Family Discount App.
  • Award-winning training, apprenticeships, and development programs.
  • Health & Wellbeing Support.

Feel like you could belong at Rail Gourmet? Apply now and embark on the best part of your journey as Senior Customer Service Assistant.


Rail Gourmet is proud to be an equal-opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills, and perspectives.

Trusted by 25,000+ job seekers

“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”

Jessica, London

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Skills

Customer service
Inventory management
Order assembly
Health and safety compliance
Food hygiene
Stock control
Logistics
Time management

Location

Greater London, England, United Kingdom

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