Systems and Technical Analysis

• Ability to understand how business processes, systems, integrations, data and governance interact across an enterprise landscape.
• Analyse system interactions, integrations, APIs, interfaces and end-to-end solution flows.
• Document current-state and future-state processes, systems, data flows and user interactions.
• Define and document functional and non-functional requirements, including security, privacy, accessibility, operational support and performance considerations.
• Collaborate with architects, engineers and technical specialists to ensure requirements are understood and delivered effectively.

Data Analysis and Information Management

• Support data discovery activities to identify and understand relevant data sources.
• Analyse data to validate assumptions, identify trends, investigate issues and support decision-making.
• Use evidence and data insights to challenge assumptions, validate business requirements and support solution design decisions.
• Define reporting, information and analytical requirements to support business outcomes.
• Understand and document data flows, mappings, ownership and data quality considerations.

Connect to your skills and professional experience

Essential Skills:

• Experience working as a Business Analyst, Technical Business Analyst, Systems Analyst or a similar role supporting technology-enabled change.
• Experience gathering, analysing and documenting business or user needs.
• Ability to work in a fast-paced environment with ambiguity and incomplete information, identifying assumptions, gaps and areas requiring further investigation.
• Ability to analyse and document end-to-end business processes, system interactions and enterprise workflows.
• Experience contributing analysis, evidence or options to business cases and investment decisions.
• Ability to support the definition and management of scope, identifying where requirements or proposed changes fall outside agreed boundaries.
• The capability to distil complex information into high-level understandable concepts and business language.
• Ability to model or explain business processes and identify improvement opportunities.
• Strong written, verbal and visual communication skills, adapted to different audiences.
• Ability to build effective relationships and facilitate constructive conversations with stakeholders from different business and technical backgrounds.
• Experience of asking constructive questions, testing assumptions and distinguishing underlying business needs from proposed solutions.
• Ability to organise analysis activities, manage priorities and raise risks or uncertainties appropriately.
• Able to collaborate effectively within multidisciplinary teams, adapting constructively to changing priorities and differing perspectives.
• Able to use evidence and data to support analysis and recommendations.
• Commitment to learning, feedback and continuous improvement.

Essential Technical Knowledge:

• SQL or equivalent data-querying experience.
• Understanding of APIs, integrations and system interfaces.
• Understanding of data flows, source-to-target mappings and information management principles.
• Understanding of solution architecture concepts and enterprise systems landscapes.
• Understanding of non-functional requirements including security, privacy, accessibility and operational support.

Desirable skills:

• If you have skills or experience or qualifications in any of the following areas, it’s advantageous but not critical:
  • Power BI, Tableau or similar analytics and visualisation platforms.
  • Experience analysing enterprise applications, SaaS platforms or cloud-based solutions.
  • Microsoft Azure, Microsoft Fabric, Dataverse or equivalent technology platforms.
  • Data governance, metadata, lineage or master-data concepts.
  • API specifications and integration design patterns.
  • BPMN, UML or other modelling approaches.
  • Process improvement methodologies such as Lean or Lean Six Sigma.
  • Workflow automation, process automation or orchestration platforms.
  • Awareness of how AI, automation or analytics can support business analysis, including the need to validate outputs and handle information responsibly.
  • Experience of sharing knowledge, supporting colleagues or contributing to a professional community.
  • Relevant professional qualifications or structured learning in business analysis, such as BCS, IIBA or an equivalent, is advantageous but not essential.
  • Developing and contributing to proportionate business cases by defining the problem or opportunity, assessing options, and articulating expected benefits, costs, risks and evidence to support investment decisions.
  • Ability to work across multiple pieces of work concurrently, prioritising activities, managing competing demands and communicating proactively were timelines, capacity or dependencies may affect delivery.

Connect to your business - Enabling Functions

Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.

Central business services

We deliver world-class business support services for our people, our clients and our firm. From HR services, technology and digital support and pensions to facilities management, and more - together we are a true enabler for better business.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

For a full job description, please visit our online Deloitte Careers portal.