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HSBC Global Services Limited

Senior Data Privacy Manager

Chester
Posted about 24 hours ago
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If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

Data and Analytics

Data and Analytics is an important enabler for the UK Business’ strategy and in achieving its outcomes. This role sits within the UK Chief Data and Analytics Office (CDAO) function. The UK CDAO function is responsible for data risk and control management, delivering the data platform strategy, delivering data and analytics products and AI for the UK Business.

Role Overview

In this fantastic new role, you will be accountable for streamlining data privacy operations, minimising work duplication globally, and expediting business-sponsored programmes, therefore relevant experience is essential. This role focuses on mitigating risks related to customer data breaches and other privacy concerns, ensuring compliance with Global Data Management Policies, ultimately enhancing customer trust and the value of data.

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Key Responsibilities

  • Provide subject matter expertise on data privacy and protection laws to stakeholders, utilising the mandatory data controls and communicating data risk policies.
  • Oversee DataVisa operations, including Privacy Impact Assessments, Transfer Impact Assessments and High-Risk Processing Reviews, helping to ensure user proficiency and accurate case input.
  • Proactively identify data privacy risks, issues, and control gaps, agreeing on action plans for timely mitigation and escalating where appropriate.
  • Support the development and implementation of data privacy controls ensuring compliance across global business requirements.
  • Stay informed on legislative requirements, conduct gap analysis, and assist remedial work programmes.
  • Enhance awareness of UK GDPR and other evolving data privacy regulations for the UK Business.
  • Facilitate collaboration and communication to engage stakeholders.
  • Foster an inclusive environment promoting growth and empowerment, embedding a 'speak up' culture.
  • Develop training and educational materials.

Required Skills

Technical:

  • Privacy office exposure
  • Privacy laws (e.g., PECR, UK GDPR, DUAA).
  • Identifying and prioritising data risks
  • Identifying and delivering process improvements
  • Stakeholder management
  • Presenting and communicating technical data to non-technical customers

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Behavioural Skills:

  • Influencer
  • Outcome Oriented
  • Problem Solver
  • Effective under pressure
  • Self-motivated

Cognitive Skills:

  • Divided attention
  • Critical thinking
  • Collaboration

Diversity and Inclusion

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.

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Skills

Data privacy
Privacy laws
PECR
UK GDPR
DUAA
Risk management
Process improvement
Stakeholder management
Privacy impact assessments
Transfer impact assessments
Critical thinking
Collaboration
Communication
Training development
Data protection
Compliance

Location

Chester, England, United Kingdom

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