Overview

Small, Medium & Corporate (SMC) and Digital Sales is the common global scale engine across Microsoft Customer and Partner solutions group, helping customers digitally transform their business to drive superior outcomes leveraging our partner ecosystem. You will collaborate with your colleagues in region and digitally to achieve our objectives while embracing our culture of diversity, wellbeing, sustainability, and learning. If you love customers and digital solutions, join us and see the value we create for customers, partners, and each other.

Do you love working with customers to achieve their business outcomes? Would you love to build expertise around the leading, next generation cloud services? As a Cloud Solution Architect (CSA), you will become part of the next generation of sales leaders at Microsoft. With the aid of best-in-class sales processes, techniques and technologies, you will be empowered to shape customer relationships for a strategic set of Microsoft's customers. These customers are adopting industry-leading products and services for their businesses, education systems or governments. You will serve as the central point of contact for the customer across engagements helping to drive Microsoft's existing cloud & enterprise consumption through developing and managing customer relationships

Responsibilities

• You will lead, drive and manage engagements for repeatable achievement of revenue and consumption targets.
• You will leverage best practices to guide customer strategy and future growth for Microsoft by cultivating customer affinity with Microsoft programs/solutions that drive impact for the customer and establishing Microsoft as a leader. Provide feedback to Microsoft on customer development needs, customer blockers, or mitigation strategies.
• You will conduct analyses into what customers are using versus needs. Drives greater consumption (cloud and support) with customers based on analysis of both usage and needs. Leverages insights to provide guidance and recommendations to customers; drives, retains, and optimizes customer consumption
• You will apply technical knowledge and customer insights to create a modernization roadmap. Architect solutions to meet business and IT needs, ensuring technical viability of new projects and successful deployments, while orchestrating key resources and infusing key Infrastructure technologies
• You will run Architectural Design Session(s) to build plans for implementing solutions which align to customer business goals and technical environments.
• You will collaborate and orchestrate with other Cloud Solution Architects and MS stakeholders, including FastTrack, Solution Assessments, etc., in developing cloud solutions on Azure.