St John Ambulance
Senior Digital Project Manager
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Senior Digital Project Manager
Hybrid
Full Time/ Fixed Term for 12 Months
Salary: £55k - £60k
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme (subject to terms)
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,100 employees and over 20,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, and Young Responders programmes).
Job Summary
Sitting within the Transformation team and working as part of a team of programme and project managers, the postholder is responsible for the management of major programmes and/or a variety of projects as part of delivering St John’s wider strategic roadmap.
The postholder will be a skilled planner and able to communicate effectively with stakeholders of all levels. While operating across St John, the postholder sits within the DDAT network and is expected to be digitally literate and competent at managing technology-based programmes and projects as a core part of their remit.
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This role is a 12 month fixed term contract to deliver the decommission of an existing legacy system, and implementation of a SaaS Training Management System and associated Universal MyAccount Area and course booking replacement, implementing end-to-end system integrations including data management and migration and aligning wider business process change with adoption of new systems and new ways of working. The applicant must therefore have significant experience in Digital Transformation projects and complex system integrations with data impacts, excellent stakeholder management skills and the ability to support successful adoption of new systems and change management.
About You
- Educated (or equivalent), with relevant programme, project management and/or business transformation qualifications, such as MSP, PRINCE2, Agile or Change Management.
- Experience managing portfolios of change initiatives, ensuring effective transition into business-as-usual operations and delivery of measurable benefits.
- Demonstrable leadership and matrix management skills, with the ability to motivate and coordinate multidisciplinary technical and non-technical teams.
- Excellent stakeholder management and influencing skills, with experience engaging and communicating effectively with senior leaders, including Executive and C-suite audiences.
About the Role
- Create robust programme / project plans, resource plans, financial estimates and key milestones for assigned work, escalating and proposing possible solutions where necessary to the Head of Product and Portfolio.
- Ensure robust and effective governance to SJA standards and principles; control and reporting maintained for all assigned programmes and projects. Ensure all team members understand their roles; ensuring programme / project objectives and requirements are understood and met. Provide a point of escalation for individual projects.
- Establish and attend programme / project boards to report progress, finances, risks and issues to stakeholders and agree owners and actions for all programme / project risks to ensure successful delivery.
- Communicate to and interact with senior stakeholders and assist functional departments in the development of business cases and option papers in support of St John’s strategic outcomes.
- Lead and have oversight of programme / project teams driving collaboration and ensuring that the correct stakeholders are involved, engaged and contributing to the programme / project.
- Hold stakeholders accountable for programme / project plan workstreams and tasks, understanding stakeholder programme / project delivery challenges and propose relevant, robust mitigations that takes all other programme / project dependencies into consideration.
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We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have seven networks including The Armed Forces Network, The Disability & Accessibility Network, The Family & Carers Network, The Heritage & Ethnicity Equity Network, LGBTQIA + Equity, The Multifaith Network & The Women’s Network. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
St John Ambulance is proud to be a signatory of the Armed Forces Covenant. We are committed to supporting current and former members of the Armed Forces, reservists, veterans, cadet force adult volunteers, and military families, ensuring they are treated fairly and are not disadvantaged in their recruitment or employment with us.
St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
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