Stakeholder Management

• Build and maintain strong relationships with operational teams, engineering functions, delivery partners and senior leadership.
• Facilitate decision-making across diverse stakeholder groups.
• Act as the key point of contact for project sponsors, programme leadership and business representatives.
• Manage communication plans and ensure stakeholders remain informed of progress, risks and delivery challenges.
• Represent the programme at governance boards, steering groups and executive review meetings.

Innovation & Transformation Support

• Support the introduction and adoption of emerging technologies including Digital Twins, Artificial Intelligence, IoT and advanced analytics.
• Work closely with innovation teams to evaluate pilot deployments and scale successful solutions.
• Support benefit realisation activities and business case development.
• Ensure innovation projects deliver measurable operational, environmental and customer outcomes.
• Promote adoption of new ways of working across operational and engineering teams.

Risk, Issue & Dependency Management

• Establish and maintain project RAID logs.
• Identify and manage risks, issues, assumptions and dependencies across delivery workstreams.
• Drive mitigating actions and escalate where appropriate.
• Monitor supplier performance and delivery risks.
• Manage change control processes and assess impacts on scope, schedule and cost.
• Ensure delivery challenges are resolved quickly and effectively.

Commercial & Financial Management

• Manage project budgets and expenditure against approved business cases.
• Track forecasts, actual costs and financial performance.
• Support procurement activities and supplier engagements.
• Manage contractor and supplier deliverables against agreed outcomes.
• Provide clear financial reporting and forecasting to programme leadership.

Governance, Assurance & Compliance

• Ensure projects comply with organisational governance, engineering standards and regulatory obligations.
• Maintain accurate project documentation, decision logs and audit trails.
• Support project assurance reviews and stage gate approvals.
• Ensure health, safety and operational risks are appropriately managed throughout project delivery.
• Support successful project closure and transition into operational ownership.

Key Deliverables

The Senior Project Manager will be responsible for delivering and maintaining:

• Integrated project delivery plans.
• Programme roadmaps and deployment schedules.
• Sprint plans and Agile delivery artefacts.
• RAID logs and mitigation plans.
• Stakeholder engagement and communication plans.
• Governance and steering committee updates.
• Financial forecasts and budget reports.
• Benefits realisation plans and reports.
• Project dashboards and KPI reporting.
• Deployment readiness assessments.
• Supplier performance reviews.
• Project closure reports and lessons learned documentation.
• Transition-to-BAU plans and support models.

Essential Skills & Experience

• Minimum 5 years' experience delivering projects using Agile methodologies, preferably Scrum.
• Proven experience managing both digital and physical infrastructure projects.
• Strong understanding of project management disciplines including scope, schedule, cost, quality, risk and resource management.
• Experience leading cross-functional and multidisciplinary delivery teams.
• Demonstrable delivery experience in utilities, water, wastewater, infrastructure or operational environments.
• Experience managing third-party suppliers, contractors and delivery partners.
• Strong stakeholder management and communication skills.
• Ability to manage multiple workstreams in a fast-paced delivery environment.
• Experience producing executive-level reporting and governance materials.

Desirable Skills & Experience

• Experience delivering Digital Twin programmes.
• Knowledge of wastewater treatment, water networks or operational asset management.
• Experience working with Operational Technology (OT), SCADA, telemetry and instrumentation systems.
• Understanding of Artificial Intelligence, Machine Learning, IoT and Computer Vision solutions.
• Agile certifications such as Scrum Master, AgilePM, SAFe or equivalent.
• PRINCE2 Practitioner, APM PMQ or equivalent project management qualification.
• Experience supporting innovation and transformation programmes.

Success Measures

Success in the role will be demonstrated through:

• Delivery of Digital Twin deployment milestones to agreed schedule and budget.
• Successful coordination of multi-disciplinary teams across digital and operational workstreams.
• Effective adoption of Agile delivery practices across the programme.
• Successful deployment of Digital Twin capabilities across planned sites.
• Clear visibility and management of programme risks, issues and dependencies.
• Delivery of measurable business, operational and environmental benefits.
• Positive stakeholder feedback and strong programme governance.
• Smooth transition of delivered capabilities into business-as-usual support.
• Establishment of repeatable delivery methodologies, governance frameworks and deployment approaches that can be scaled across future Digital Twin programmes.