• Governance, Accountability & Delivery

  • Chair E&C planning and delivery forums — ensuring strategic actions and deliverables are assigned, monitored, and delivered.
  • Hold peers and line reports accountable for on-time, on-budget delivery.
  • Own E&C's operational MI — budget vs. actuals, programme status, KPI/outcome tracking — and prepare/quality-control materials for CECO reporting into the CLO, LEC, and ARC.
  • Drive remediation strategies and compliance projects, ensuring appropriate resourcing and successful delivery.
  • Support the development and maintenance of the E&C team's written standard operating procedures.

• Team & Culture Building

  • Lead a small team of E&C team members focused on programmatic and operational support across the CoE, setting priorities and reviewing delivery against commitments.
  • Build team capability to support a growing technology and AI agenda across E&C.

Skills & Capabilities

• Curious, innovative, and self-motivated, with a commitment to excellence.
• Strong operations management and governance capability.
• Exec presence and stakeholder management skills.
• Ability to drive outcomes and hold individuals accountable to timelines.
• Enabling — collaborates to find workable and pragmatic solutions.
• AI/technology fluency, including AI use-case identification, prioritisation, and delivery (not a technical build role, but credible with Technology and vendors).
• Ability to prioritise what matters, simplify complexity, and drive consistency.

Experience & Education

• Legal Operations, Compliance Operations, or similar operational leadership within a regulated or professional services environment.
• Proven strength in strategy development, transformation, and change management.
• Experience managing senior stakeholders and presenting to senior management/governance committees.
• Familiarity with compliance/AFC domains (AML, sanctions, ABAC) is a plus but essential — this is an operations/transformation role and not a regulatory subject-matter role.
• Bachelor's degree / equivalent.

Location: On-site – London, GBR

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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