HH Global
Senior Director, Global Trade and Risk Compliance _ UK
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Join the global leader in responsible marketing activation services
At HH Global, we help the world’s most recognized brands turn their growth ideas into measurable impact through responsible marketing activation.
We are a global marketing activation partner that connects brands to their customers and delivers sustainable marketing execution at scale.
With over 4,000 colleagues across more than 55 countries, you’ll join a diverse, high-performing community, empowered to deliver sustainable, innovative solutions for our clients.
Purpose of the job
You will own the global trade compliance operating model and ensure HH Global’s cross-border transactions are executed in a consistent, auditable and regulator-ready manner across all countries where HH Global operates.
This role designs, governs and continuously improves end-to-end global transactions processes so they align with trade compliance rules, regulatory requirements and HH Global policy. You will have worldwide coverage across all HH Global entities, tax registrations and cross-border shipping lanes while partnering closely with internal colleagues across Logistics, Finance, Tax, Legal, Freight and Client Engagement.
This is a UK based position and flexible on exact location.
Key responsibilities
Global Trade Compliance Governance
- Own the global trade compliance framework that enables compliant cross-border execution across all HH Global regions
- Translate regulatory requirements into clear global standards, process gates and minimum evidence requirements for audit readiness
- Establish and maintain a global compliance schedule for permits, licenses, broker credentials and recurring regulatory trade obligations
Global Transactions Process Ownership + Control Design
- Lead process design and continuous improvement for global cross-border workflows using Lean Six Sigma tools
- Build measurable control points across title transfer, entity selection, Incoterms, customs documentation and record retention
- Create standard work, checklists and stop-ship gates to prevent non-compliant transactions from progressing
- Define defect taxonomy, root cause methods and corrective action standards for incidents and near misses
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Incoterms, Title Transfer + Entity Alignment
- Ensure global alignment to Incoterms usage and governance, including training, monitoring and remediation
- Ensure projects are raised in the correct entity and confirm supplier PO, client SO and client invoice alignment
- Partner with Commercial Finance, Legal and Tax to ensure compliant structure decisions are built into process and tools
Broker + Freight Governance
- Establish governance standards for customs brokering activities performed by Freight or coordinated third parties
- Define documentation standards, service expectations, escalation triggers and evidence retention requirements
- Create a structured escalation model for broker rejections, customs holds and documentation disputes
Cross-Functional Leadership + Compliance Enforcement
- Lead a cross-functional trade compliance council with Freight, Logistics, Finance, Tax, Legal and Operational Excellence participation
- Drive adherence through training, operational health checks and performance interventions
Risk Management, Incident Response + Audit Readiness
- Own trade compliance incident response playbooks for customs, holds regulator inquiries, audits, investigations and license issues
- Ensure audit-ready transaction packs can be produced consistently and reliably
- Drive corrective actions, preventive controls and documented lessons learned following incidents
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Knowledge, skills + experience
- Considerable experience in trade compliance, customs compliance, international trade governance, or cross-border regulatory operations
- Demonstrated experience owning or governing global trade compliance processes across countries and regions
- Strong working knowledge of Incoterms, title transfer, and customs documentation
- Proven ability to lead cross-functional change across Freight, Logistics, Finance, Tax and Legal stakeholders
- Lean Six Sigma Green Belt required; Black Belt preferred
Measures of success
- Control maturity: Maintain a documented, adopted trade compliance operating model with clear standards, gates, and escalation paths
- Defect reduction: Reduce preventable customs holds, broker rejections, documentation defects, and late compliance
- Issue resolution: Improve speed, ownership and closure discipline for trade compliance issues and near-functional adoption
- Consistency: Drive consistent use of trade compliance standards across CE, Logistics, Freight, Sourcing, Finance, Tax and Legal
- Financial and operational impact: Track avoided cost, reduced rework, protected margin, disruption avoidance and automation progress
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You belong in our global community
Belonging is at the heart of HH Global. We don’t just talk about inclusion; our teams recognize it as a fundamental part of our culture. Join the global leader in responsible marketing activation services and bring your authentic self to a team that values you for who you are.
We welcome job applications from all suitably qualified candidates and will make reasonable adjustments to our recruitment process to accommodate you. If you require this job advertisement in an alternative format, please reach out to HR.EMEA@hhglobal.com
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