Senior Director of Product Offerings

Alice is at the forefront of a paradigm shift in online safety. As Big Tech companies move beyond traditional, reactive moderation, Alice is building the agentic future of Trust & Safety. We are seeking a Senior Director of Product Offerings to bridge the gap between our high-level T&S expertise and the scalable, automated products required by the world's largest platforms.

This is a high-impact leadership role focused on incubating new ideas, pushing from 0 to 1, scaling, and productization. You will be responsible for transforming bespoke moderation workflows and investigation methodologies into a portfolio of repeatable, data-driven offerings that empower global enterprises to deploy agentic safety systems at scale.

This role is not about "Red Teaming" or research. It is about execution and scale. You will work closely with the VP Product and the Professional Services teams to capture domain expertise and embed it into the core Alice product suite, ensuring that the next generation of AI safety is both automated and enterprise-ready.

Core Responsibilities:

• Productization Strategy - Identify high-value T&S workflows within Big Tech environments and architect their transformation into scalable, standardized product offerings.
• Maintain Data moat - Define Alice data assets as a durable differentiation strategy for all of the company's offerings, services, and product lines.
• Agentic Moderation - Lead the product roadmap for transitioning manual and basic-automated moderation to agentic systems capable of autonomous investigation and enforcement.
• Scaling for Big Tech - Design offerings specifically for the infrastructure and policy requirements of platforms like Google, Meta, and TikTok, ensuring high-throughput and low-friction adoption.
• Deliver bespoke projects - Although secondary, lead demand and learn from existing and new incoming projects, which requires the full cycle of requirement collection, development, and delivery.