IHG
Senior Director Retention & Asset Management
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About us
Whether you’re leading at scale or ready to take on your next defining challenge, you’ll find support, purpose and the scope to make a real impact at IHG Hotels & Resorts. Across every stage of your career, there’s Room for You.
In this Senior Director role
You’ll lead the Renewals & Retention Asset Management function across Europe, owning the strategy that helps protect and strengthen long-term portfolio performance. Working as part of the Development leadership team, you’ll provide clear visibility of risk, lead portfolio-level forecasting and mitigation, and guide complex renewal, retention and asset management activity across both franchise and management agreements.
This position is based in Windsor, UK, operating on a hybrid basis with three office/travel days and two home working days.
Your day-to-day
You’ll set the strategic direction for Renewals & Retention across Europe while remaining close to high-impact deal activity, complex negotiations and key owner situations.
Working closely with regional Heads of Development, Divisional Managing Directors, Legal, Investment Analysis, Operations and other cross-functional partners, you’ll ensure IHG has a forward-looking view of portfolio risk and the right plans in place to retain strategic assets.
Key responsibilities include:
- Developing, owning and continually evolving the Renewals & Retention strategy for Europe.
- Leading portfolio-level risk assessment, forecasting future exit risk, renewal priorities, ownership changes and potential hotel exits.
- Building strong relationships with owners, investors, brokers and internal stakeholders to support successful outcomes for IHG.
- Coaching and guiding the Director and Analyst within the team, providing strategic direction and deal support.
- Remaining closely involved in complex negotiations, work-out situations, contract restructures and strategic retention cases.
- Representing Renewals & Retention at key forums and committees, including growth, risk and leadership discussions.
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What we need from you
You’ll bring senior-level experience in hospitality, hotel real estate, asset management, investment management or a closely related development environment, with a strong track record of leading complex commercial deals and influencing across a matrix organisation.
You’ll also have:
- Strong strategic judgement and the ability to build a forward-looking portfolio strategy.
- Proven deal-making, negotiation and commercial problem-solving experience.
- Excellent understanding of hotel contracts, real estate, finance, operations, legal processes and owner relationships.
- Experience leading, coaching or guiding teams through complex priorities.
- Strong stakeholder management skills with the confidence to influence senior internal and external audiences.
- Fluent English; additional European languages, particularly French, German or Spanish, would be highly desirable.
What you can expect from us
You’ll join a collaborative global business where you can make a visible impact, leading a critical function that protects IHG’s portfolio, strengthens owner relationships and supports long-term growth across Europe.
At IHG, we’ve made a promise
As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
Who we are
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
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Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
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