Dover Street Market
Senior E-Shop Trading Manager
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Dover Street Market Trading Manager
Dover Street Market is seeking an experienced trading manager to lead the commercial trading performance of the DSML E-Shop, owning strategy, execution, and results. As the senior trade lead, you will drive revenue growth, conversion, and stock efficiency, working cross-functionally with Merchandising, Marketing, Studio, and Brand Partners in a fast-paced luxury retail environment.
Key Responsibilities
E-Shop Trading & Performance
- Own total DSML E-Shop sales and trading performance, delivering agreed revenue and growth targets
- Define and execute seasonal trading strategies to optimise conversion, AOV, sell-through, and stock efficiency
- Lead weekly and monthly trading reviews, proactively managing in-season risks and opportunities
- Own sales and trade reporting, translating performance data into clear actions for senior stakeholders
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On-Site Trading & Execution
- Oversee on-site product presentation, visual merchandising, and content standards in line with VMD and brand direction
- Ensure timely delivery and prioritisation of new product, managing low-stock and sold-out lines commercially
Cross-Functional Collaboration
- Act as the senior trade partner across Merchandising, Marketing, Studio, Customer Service, and Brand Partners
- Work closely with Digital Marketing and the Paid Media agency to align spend and activation with trading priorities
Leadership & Continuous Improvement
- Lead and develop a small on-site e-commerce team, setting clear commercial objectives and driving strong execution
- Champion a culture of curiosity, accountability, and continuous improvement
- Support ad hoc projects aligned to the wider e-commerce and business roadmap
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The Ideal Candidate
- 6–8+ years’ experience in e-commerce trading within a retail or luxury environment
- Proven track record of owning and driving online sales performance
- Strong commercial and analytical capability, with confidence turning insight into action
- Naturally positive, energetic, and motivating, with a presence that lifts teams and builds momentum
- Experience working closely with performance marketing teams and agencies
- Confident influencing senior stakeholders and external partners
- Advanced Excel skills; Shopify experience preferred
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