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Senior Ecommerce Executive
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Senior Ecommerce Executive
Chester – Salary up to £40k – Hybrid Working
Are you an experienced eCommerce professional with strong people management skills? We're looking for an ambitious Senior Ecommerce Executive to support the daily operations of a busy eCommerce department, helping to drive online performance, customer engagement, and commercial success.
This role focuses on managing product listings, executing promotional activities, and maintaining the online storefront. You will play a pivotal role in implementing the online strategy and ensuring smooth operational flow across the business.
Key Responsibilities:
- Assist in managing the product lifecycle, including updating product listings and working with product ranging and supply chain teams to help manage product inventory.
- Work closely with the online team to coordinate and execute online campaigns. Use key trends, events, and competitor analysis to forward plan deals, promotions, and areas of focus. Be aware of external factors that may affect trading behavior and act accordingly to trade the chamber.
- Update website content as needed, including banner uploads, product descriptions, and other site updates to ensure content remains fresh, accurate, and engaging.
- Assist in analysing sales data and customer behavior to identify trends, performance metrics, and areas for improvement.
- Collaborate with other team members on cross-functional projects and initiatives designed to drive online growth and customer engagement.
- Track and analyse sales performance across Chamber-specific categories, using data-driven insights to make informed decisions on stock levels.
- Ensure there is a seamless flow of information and alignment on product selection, availability, and pricing.
- Work closely with the marketing teams to ensure category traffic is optimized across all eCommerce channels, including email, social, and affiliates. Nominate products for email selection based on seasonality, performance, and sales opportunities.
- Collaborate with the development team to identify opportunities and resolve issues relating to website functionality and supporting systems.
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- Must have previous experience working in a similar eCommerce/Digital role, preferably within an eCommerce, retail, or consumer sector.
- Proven people management experience.
- Strong analytical and commercial skills.
- Ability to work collaboratively across multiple departments.
- Organised, proactive, and able to thrive in a fast-paced environment.
If you're passionate about eCommerce, with data-driven decision-making and delivering exceptional online experiences, we'd love to hear from you!
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