Merlin Entertainments - Corporate
Senior Ecommerce Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
What you'll bring to the team
Senior Ecommerce Manager (FTC)
Location: London, Arbor
Hours: 37.5 hours per week
Contract Type: Fixed term until August 2027
We're looking for a Senior eCommerce Manager to lead the operational delivery of digital campaigns across our portfolio of attractions. This is a hands-on role for an experienced eCommerce professional who thrives in a fast-paced environment and enjoys turning campaign strategies into seamless digital experiences.
You will be responsible for:
- Managing campaign execution across web and app platforms
- Building and optimising landing pages
- Overseeing onsite merchandising
- Ensuring every digital campaign launches on time and to the highest standard
Working closely with Marketing, Commercial, CRM, Paid Media, Product, and regional teams, you'll use data and insights to drive performance, improve conversion, and deliver exceptional customer journeys.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
This is an exciting opportunity to play a pivotal role in shaping the digital experience for millions of guests while contributing to the growth of a global entertainment brand.
Qualifications & Experience
To be successful in this role, you'll bring:
- Proven experience in eCommerce, digital trading, or online merchandising within a fast-paced environment.
- Strong understanding of conversion rate optimisation (CRO), customer journey optimisation, and digital trading principles.
- Experience building and managing web content, landing pages, and onsite merchandising activities.
- Advanced Excel skills with the ability to analyse large data sets and turn insights into actionable recommendations.
- Experience with web analytics platforms, A/B testing, and test-and-learn methodologies.
- Excellent organisational skills with the ability to manage multiple priorities and stakeholders simultaneously.
- Strong communication and collaboration skills, with the ability to influence cross-functional teams.
- Experience with the Accesso platform is highly desirable.
- Experience within the leisure, travel, entertainment, or hospitality sectors would be advantageous.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Benefits
- A competitive annual salary
- 33 days holiday (including bank holidays)
- Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world rising to 40 after a year’s service
- Company bonus
- Private pension scheme
- 40% discount online off LEGO
- 25% discount in our on-site retail shops and restaurants
- Ongoing training and development opportunities
- Plus, many more…
Pay Range
Competitive
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location