HM Revenue & Customs
Senior eDiscovery Practitioner
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About The Job
Job summary
Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here.
HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations.
Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government. CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime.
HMRC's Cybercrime & Forensic Services (C&FS) has a vital role to play in supporting His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. Our forensic services practitioners are a key part of the UK Law Enforcement community, working on a variety of cases, from corporate criminality to tobacco smuggling.
Cybercrime & Forensic Services (C&FS) provides critical support to FIS investigations nationally through the provision of important forensic services, supporting the preservation and analysis of digital evidence.
Job Description
C&FS is establishing a high-performing eDiscovery function, and we are seeking dynamic Senior eDiscovery Practitioners to drive this exciting new capability. This is a rare opportunity to play a central role in building a service that will become the default digital review solution for HMRC FIS case teams, fully supported by our new eDiscovery team.
Sitting within Forensic Services as part of CODE under Fraud Investigation Services (FIS), this role is pivotal to delivering a high-quality, consistent and defensible digital evidence review service across HMRC's most complex and high-profile investigations.
As a Senior EDiscovery Practitioner, You Will
- Help to shape and deliver the digital forensic strategy for FIS investigations, ensuring our approach is defensible, compliant with CPIA 1996 and tailored to each case's objectives.
- Engage directly with investigation case teams, helping them define their digital evidence needs and guiding them towards the most effective and efficient review methodologies.
- Collaborate seamlessly with Forensic Services practitioners, ensuring data is processed, prepared and transitioned into the eDiscovery environment with continuity and precision.
- Oversee and project-manage digital reviews, working with case teams to ensure resources are used effectively and reviews remain on track.
- Manage and refine data within eDiscovery platforms, including tasks such as email threading, batching, and preparing material for assisted review workflows.
- Act as the bridge between digital forensics and case teams, understanding forensic capture and analysis to maintain a strong end-to-end evidence handling process.
- Identify and escalate additional forensic requirements where further analysis or device processing is needed to the forensics practitioners.
- Liaise with legal partners, including the CPS and HMRC Solicitor's Office, clearly explaining review approaches and ensuring confidence in the evidential methodology.
Flexibility Payment Information
This post attracts a Level 1a Flexibility Payment (FP) combined with a bespoke FP package of 90 additional hours, which are paid monthly with salary. This FP allows HMRC flexibility to change your work pattern, at short notice, to meet business needs. Additionally, you will be expected to work additional hours, at weekends and outside your normal working hours/days (including bank holidays).
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In applying for a position and accepting the FP, you agree that you can and will meet those attendance requirements.
FP levels are reviewed annually - on a business need and personal basis - and may be subject to change.
Details of the Flexibility Payment can be found in the attached document.
Person specification
- Collaborate effectively across operational case teams and Forensic Services, working within an established forensic and eDiscovery strategy to deliver high-quality digital evidence review outcomes for complex investigations.
- Take ownership of project-managing digital reviews for your allocated cases, ensuring that resources are aligned, progress is monitored, and all deadlines and investigative requirements are met.
- Engage confidently with a wide range of stakeholders including CPS, HMRC Legal, IT, Security and Investigation teams to support both criminal and civil investigations, clearly communicating progress and adapting to diverse operational needs.
- Ensure full compliance with legal and regulatory standards governing digital evidence, including data preservation, processing, review, and production, maintaining defensibility throughout the lifecycle of the case.
- Support the Digital Evidence Review Lead in developing internal policies, workflows, guidance, and documentation that will standardise and strengthen eDiscovery practices across the department.
- Act as a senior eDiscovery subject matter expert, providing advice, technical guidance, and strategic input for designated FIS cases, reporting directly to the Digital Evidence Review Lead.
- Knowledge and understanding of criminal justice procedures and how digital evidence supports investigative and prosecutorial processes.
- Experience working in or alongside public sector organisations or other regulated environments, where compliance, governance, and evidential standards are paramount.
Essential Criteria
- Experience working within an enterprise-level eDiscovery function, delivering high-quality digital evidence handling in complex or high-volume environments OR demonstrable experience delivering complex digital reviews through legal proceedings as an investigator.
- Strong understanding of the Electronic Discovery Reference Model (EDRM), litigation support processes, and information governance
- Foundational knowledge of digital forensics, alongside an understanding of relevant legal and regulatory frameworks and data privacy legislation, including CPIA 1996 and GDPR
- Experience of using eDiscovery tools (e.g., Relativity, Nuix, FTK, etc.).
- Excellent teamwork, communication, and stakeholder-management skills, with the ability to influence, guide, and collaborate across technical and investigative functions.
- Significant experience handling large and complex datasets, interpreting them for evidential value, and facilitating digital material for use in criminal proceedings.
Desirable Criteria
- Knowledge and understanding of criminal justice procedures and how digital evidence supports investigative and prosecutorial processes.
- Previous experience within a Law Enforcement or legal environment, contributing to digital investigative, review, or evidential workflows.
- Experience working in or alongside public sector organisations or other regulated environments, where compliance, governance, and evidential standards are paramount.
Additional Training Information
Depending on existing experience, you will be expected to undertake eDiscovery based and criminal justice skills training ranging from in-house training to external courses.
Further Location Information
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Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.
Office Closures
If your location preference is for the following site, it's important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.
For Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle
You will be given more information about what this means at the job offer stage.
Behaviours
We'll assess you against these behaviours during the selection process:
- Delivering at Pace
- Changing and Improving
Technical skills
We'll assess you against these technical skills during the selection process:
- A 250-word statement addressing the Technical Skills required for this role demonstrating your experience of using eDiscovery tools (e.g. Relativity, Nuix, FTK, etc.)
Benefits
Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
- Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.
- Family friendly policies.
- Personal support.
- Coaching and development.
To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service
Things you need to know
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.
How To Apply
As part of the application process, you will be asked to provide the following:
- A name-blind CV which consists of 2 sections - Job History and previous skills and experience. Your career history should cover up to your last 3 roles, detailing your responsibilities and key achievements (max 100 words per role). Any words over this count will be discounted.
- A 750-word Personal Statement which should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification as outlined in the advert. Your examples
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