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About LexisNexis Risk Solutions
LexisNexis Risk Solutions is the essential partner in assessment of risk. Within our Business Services vertical, we offer a range of solutions designed to help businesses of all sizes:
- Drive higher revenue growth
- Maximize operational efficiencies
- Improve customer experience
Our solutions address key challenges, including:
- Anti-Money Laundering (AML) / Counter Terrorist Financing
- Identity Authentication & Verification
- Fraud & Credit Risk Mitigation
- Customer Data Management
For more information, visit risk.lexisnexis.com.
About the Team
The team is focused on customer engagement at executive levels, working closely with clients to:
- Establish strong relationships with key stakeholders
- Deepen client partnerships and long-term engagement
About the Role: Senior Engagement Manager
As a Senior Engagement Manager, you will:
- Collaborate with our clients to leverage LexisNexis Risk Solutions products, ensuring they create positive business outcomes.
- Partner with Strategic Account Managers to identify opportunities for utilising LexisNexis Risk Solutions data and services.
- Help protect customers from cybercriminals by presenting consultative solutions to diverse audiences—from executives to business owners.
- Maintain the role of a trusted advisor by continually engaging with clients and understanding their evolving needs.
You will also manage customer accounts post-implementation, acting as a Fraud Subject Matter Expert (SME) to deliver on strategic roadmaps and projects.
Responsibilities
- Understanding customer needs:
- Show expertise in fraud and risk management and correlate it with LexisNexis products and services.
- Align customer use cases and requirements with best-in-class practices to deliver tailored customer roadmaps.
- Driving fraud strategies:
- Develop and deliver fraud strategies.
- Provide solution training and knowledge transfer.
- Technical and functional expertise:
- Demonstrate in-depth knowledge of fraud and identity solutions.
- Customize fraud solutions based on client needs.
- Cross-team collaboration:
- Interact with Sales, Pre-Sales, and Marketing Teams, offering strategic oversight and fraud best practices.
- Act as an industry liaison to provide outputs and SME knowledge for LexisNexis Risk Solutions deliverables.
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- Account ownership:
- Manage key strategic customer accounts for ongoing engagement.
- Foster opportunities to embed services deeper within client organisations.
- Advisory & consultative roles:
- Serve as a trusted advisor to senior client stakeholders.
- Analyze fraud trends and client KPIs holistically to recommend improvements.
- Training & presentations:
- Lead workshops and executive/operational presentations for client organisations.
Requirements
- Experience in consulting, professional services, or banking.
- Specific understanding of the financial industry and knowledge of fraud-related areas.
- History of working across technical internal and external teams, translating complex requirements for non-technical stakeholders.
- Strong problem-solving and critical-thinking skills.
- Experience with rule engines and fraud solutions is a plus.
- Full fluency in English.
Working for LexisNexis Risk Solutions
We prioritise your wellbeing and happiness, offering a supportive work culture. Here are some key benefits:
Core Benefits (UK Focus)
- Generous holiday allowance (with the option to buy additional days).
- Health screening and eye care vouchers, plus private medical benefits.
- Wellbeing programs and life assurance.
- Access to a competitive contributory pension scheme.
- Save As You Earn (SAYE) share option scheme.
- Season ticket loan and Travel schemes.
- Electric Vehicle (EV) Scheme.
- Optional Dental Insurance.
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Paternity, Maternity, and Parental Support
- Maternity, paternity, and shared parental leave.
Employee Support
- Employee Assistance Programme (EAP).
- Emergency care for elderly or child dependants.
- RECARES days (additional days to support charities).
- Access to employee resource groups, with dedicated time for volunteering.
Learning & Wellbeing
- Extensive learning and development resources.
- Employee discounts via Perks at Work.
Specific country-based benefits are also in place. For further details, [visit our benefits portal](link not provided).
Equal Opportunity & Anti-Scam Notice
LexisNexis is committed to a fair and inclusive hiring process.
- If you require adjustments for a disability or accommodation, please contact us via our Applicant Request Support Form or call 1-855-833-5120.
Scam Warning: We never ask for money or banking details from job applicants. To learn how to spot and avoid scams, visit the safeguarding link.
The company reinforces an inclusive commitment to equal opportunity, ensuring that all applicants are treated without regard for race, colour, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, or any other characteristic protected by law.
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