Visa
Senior Engineering Manager - DevOps (Developer Experience)
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About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
In this position, you will join our Developer Experience team and be responsible for ensuring the availability of CI/CD systems and automation tools across various platforms.
You will also measure the developer experience, identify areas for improvement, and design and implement technical solutions to enhance developer effectiveness and productivity.
The team is also tasked with maintaining build and deployment systems and managing associated processes to ensure high delivery standards for a wide range of containerised applications.
As the DevOps Engineering Manager, you will be responsible for supporting a team of engineers who build and support the release and DevOps needs of application development teams. Your daily tasks will include configuration identification, change management, build, deployment and release artifact management, version control, source code auditing/reporting, and environment support and troubleshooting.
You will collaborate with multiple teams, assisting them throughout the development cycle with any necessary changes to the build, release, and deployment processes to ensure products are certified in integration environments and released into production.
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Strong cross-functional team collaboration and effective communication skills are essential for this role.
Key Responsibilities
- Supporting and developing a team of highly effective DevOps Engineers
- Build & Support Container CI/CD pipeline for build, deploy and release requirements.
- Measure and improve the developer experience, making our delivery teams more productive
- Assist in scheduling and implementing changes to the build / release / version-control processes required to enforce and apply release engineering best practices
- Provide guidance to cross-team and team members on release best practices and procedures
- Support tools and services in all our environments, from pre-production to production
- Work with cross functional, geographically distributed teams to provide 24x7 support across multiple non-production environments.
- Responsible for continuous delivery pipeline for build & deployment for containers.
- Responsible for working with Security, Infrastructure, Development, QA team and other teams to understand changes to the existing production environment on an ongoing basis and for non-prod environment support.
- Preserve and maintain service availability, performance, integrity, capacity and security.
- Maintain and suggest improvements to deployment process and developer tooling
- Participate in the decision making of success or failure of applications systems to be deployed in production
- Update documentation that communicates standards and best practices.
- Implement metrics, monitoring & Key Performance Indicators.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
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Qualifications
Basic Qualifications:
- Experience working with cloud technologies in a DevOps, CI/CD, Infrastructure, or software engineering capacity
- Familiar with Linux, Containerisation technologies, and open-source software
- Ability to code in at least one scripting/programming language (Bash, Python, Go etc)
- Experience leading a team of at least 4 people, collaborating across teams and working with both junior employees and members of senior leadership
Preferred Qualifications:
- Industry experience in DevOps, CI/CD, Release with automation Experience
- Solid Experience or certification with Containers technologies, Kubernetes, Docker EE & OpenShift to build/enhance seamless CI/CD pipeline
- Build and troubleshoot build issues in Java applications
- DevOps Acumen to build better solutions to bring operation excellence in Build/deploy pipelines for VM and Containers
- Linux, Unix and Shell Scripting, and Automation
- Experience with one scripting or programming language (Python, Go, bash)
- Advance knowledge and experience with Linux and UNIX
- Experience with monitoring tools Datadog, or any other monitoring tools/processes
- Experience with SCM tools - GIT (Github) and Nexus/Artifactory
- CI tool management - Jenkins, both in setup and support is required
- Experience with Project Management tools (Jira)
- Demonstrated ability to work with distributed teams
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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