Thomson Reuters
Senior Enterprise Account Executive - legal and compliance
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Job Description
Senior Enterprise Account Executive – Legal and Compliance
We are a leading provider of AI and software technology solutions, committed to delivering innovative products and services that drive business growth and customer success. We're seeking a dynamic and experienced Account Executive to join our team and help us expand our Enterprise customer market presence while nurturing strong customer relationships.
As a Senior Enterprise Account Executive, you will be responsible for driving sales growth, managing customer relationships, and ensuring high levels of customer satisfaction and retention for our large enterprise corporate customers. You will work closely with cross-functional teams to develop and implement effective sales strategies, acquire new customers, and maximize revenue from existing accounts.
Key Responsibilities:
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Sales Strategy and Execution:
- Develop and execute strategic account plans to achieve sales targets and expand the enterprise customer base.
- Collaborate with account specialists, solution consultants, product specialists, and marketing teams to create effective sales and renewal strategies.
- Act as a customer advocate within the company.
- Meet or exceed established goals, KPIs, and performance metrics.
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Customer Acquisition and Growth:
- Drive new customer acquisition through strategic sales initiatives.
- Identify, pursue, and close new sales opportunities within assigned territory or market segment.
- Upsell and cross-sell to existing customers to maximize revenue.
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Customer Relationship Management:
- Serve as the primary point of contact for customer inquiries and issues.
- Foster strong, long-term relationships with key customers and stakeholders.
- Ensure high levels of customer satisfaction and loyalty.
- Collaborate with the customer success team for smooth onboarding and continued customer success.
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Customer Engagement:
- Lead customer meetings and develop presentations for complex sales opportunities.
- Understand customer business needs and challenges.
- Present tailored solutions demonstrating how our products solve specific problems.
- Conduct regular business reviews to ensure alignment with customer goals.
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Collaboration with Internal Teams:
- Work closely with solution consultants to develop tailored solutions.
- Coordinate with professional services for timely implementation.
- Partner with Partnerships & Alliances team for growth and strategic account planning.
- Provide customer feedback to inform product development and marketing strategies.
Required Qualifications:
- Bachelor's degree in Business, Marketing, or related field.
- 5+ years of experience in account management or sales in the software/technology industry.
- Proven track record of meeting or exceeding sales targets.
- Strong understanding of AI and software technology products and services.
- Excellent communication, negotiation, and presentation skills.
- Demonstrated ability in solution selling and strategic account planning.
- Experience with CRM systems and sales analytics tools.
Preferred Qualifications:
- MBA or relevant advanced degree.
- Experience in AI or machine learning industry.
- Proven success in managing enterprise-level accounts.
- Track record of developing and nurturing partner relationships.
Key Success Measures:
- Sales performance: Quota achievement, revenue growth, win rate.
- Customer relationship management: Satisfaction scores, retention rates, NPS.
- Operational efficiency: Productivity, forecast accuracy, pipeline coverage.
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What’s in it For You?
- Hybrid Work Model: Flexible hybrid working environment (2-3 days a week in the office).
- Flexibility & Work-Life Balance: Supportive workplace policies to manage personal and professional responsibilities.
- Career Development and Growth: Culture of continuous learning and skill development.
- Industry Competitive Benefits: Comprehensive benefit plans including flexible vacation, mental health days, retirement savings, tuition reimbursement, and more.
- Culture: Award-winning reputation for inclusion, flexibility, work-life balance, and more.
- Social Impact: Opportunities for community involvement and pro-bono consulting projects.
- Making a Real-World Impact: Helping customers pursue justice, truth, and transparency.
About Us
Thomson Reuters informs the way forward by bringing together trusted content and technology for professionals across legal, tax, accounting, compliance, government, and media. We serve professionals with highly specialized software and insights to make informed decisions. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments.
We are an Equal Employment Opportunity Employer providing a drug-free workplace and make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
Learn more about Thomson Reuters on thomsonreuters.com.
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