Senior Facilities Management Consultant, Head of FM Consultancy Cost Consultancy Director

Build Trusted Client Relationships

• Act as a trusted adviser to client representatives, property directors, FM leaders, commercial teams & operational stakeholders.
• Facilitate workshops, interviews & stakeholder engagement sessions.
• Translate complex FM, commercial & technical matters into clear recommendations.
• Manage client expectations & maintain strong communication throughout each commission.
• Identify opportunities to provide additional support where this would deliver genuine value to the client.
• Represent BWA professionally at meetings, conferences, networking events, etc.

Support Business Development

• Develop relationships with existing & prospective clients.
• Identify & pursue consultancy opportunities across the public & private sectors.
• Lead or contribute to bids, tenders, framework submissions & fee proposals.
• Develop scopes of service, delivery programmes, resource plans & commercial proposals.
• Support strategic partnerships with complementary consultants & specialist service providers.
• Maintain an appropriate pipeline of opportunities & contribute to divisional revenue & profitability targets.

Maintain Professional and Commercial Standards

• Ensure commissions are delivered to agreed scope, programme, budget & quality requirements.
• Maintain effective project governance, risk management & document control.
• Monitor project financial performance, resource requirements & fee recovery.
• Ensure advice is consistent with relevant UK legislation, recognised standards, professional guidance & industry good practice.
• Maintain high ethical & professional standards in accordance with BWA’s obligations as an RICS-regulated practice.
• Promote continuous improvement & consistent quality across the division.

Essential Qualifications and Experience

• Substantial senior-level experience within facilities management consultancy, client-side FM, property consultancy or a comparable strategic advisory environment.
• A strong understanding of both hard and soft FM services.
• Experience of leading complex FM reviews, transformation programmes, procurements or operating model assignments.
• Strong knowledge of FM procurement, contract development, commercial models & supplier performance management.
• Experience of advising organisations responsible for complex, multi-site or operationally critical estates.
• The ability to develop practical FM strategies aligned with wider organisational objectives.
• Experience of fee proposals, budgets, cost modelling & financial management.
• Excellent report-writing, presentation, workshop facilitation & verbal communication skills.
• Strong analytical & problem-solving capabilities.
• The confidence & motivation to develop a service line and generate new business.
• A relevant degree, professional qualification or equivalent senior-level industry experience.
• A willingness to travel to client sites throughout the UK when required.

Professional Standing

Applicants should ideally hold an appropriate senior professional membership or accreditation, such as:

• Certified or Fellow membership of the Institute of Workplace and Facilities Management;
• an IWFM Level 6 or Level 7 qualification;
• membership of the Royal Institution of Chartered Surveyors;
• membership of CIBSE, CIOB or another relevant built-environment professional body; or
• another recognised qualification in facilities management, property, asset management or business management.

Equivalent professional experience will also be considered.

Desirable Experience

Experience in one or more of the following areas would be advantageous:

• central government, local government or wider public-sector estates;
• education, healthcare, justice, heritage or secure environments;
• complex commercial or corporate property portfolios;
• target operating model development;
• FM service transformation and organisational change;
• mobilisation and transition of outsourced FM contracts;
• lifecycle planning and asset investment modelling;
• FM cost benchmarking & “should cost” modelling;
• CAFM, IWMS & asset data;
• NEC, JCT or other relevant FM and property contract forms;
• sustainability, net zero, carbon reduction & social value;
• familiarity with H&S regulations generally, but specifically in relation to M&E maintenance;
• public procurement and competitive tendering.

The Person We are Looking For

You will be strategic but practical, commercially aware & comfortable working with detail.

You will be someone who can challenge established thinking constructively, develop solutions from complex or incomplete information & communicate recommendations with clarity & confidence.

You will enjoy combining technical consultancy with client development & team leadership. You will also recognise the value of working within an independent practice where ideas can be implemented quickly & where individual contribution is visible.

Above all, you will share BWA’s commitment to providing clients with independent, evidence-based advice & a professional, responsive & personal service.

Why join BWA?

This role offers:

• A genuine opportunity to lead and shape an established FM consultancy service.
• Involvement in strategic business decisions.
• The autonomy to develop services, methodologies & market opportunities.
• A varied portfolio of assignments across different sectors & estate types.
• The opportunity to work alongside experienced professionals.
• A collaborative environment in which specialist expertise & new ideas are valued.
• The ability to make a visible contribution to the continued development of the practice.
• A competitive remuneration package aligned with the successful candidate’s skills and experience.

How to Apply

Please submit your CV together with a brief covering statement explaining:

• your relevant FM consultancy & leadership experience;
• examples of strategic or complex FM assignments you have led;
• your experience of developing clients, services or new business;
• why you are interested in leading BWA’s FM Consultancy division.

Applications may be submitted by email to monika.nawrot@bwa.uk.net

BWA (Europe) Ltd is an equal opportunities employer. We welcome applications from suitably qualified candidates from all backgrounds.

Appointment will be subject to satisfactory references & evidence of the right to work in the UK.