South Gloucestershire Council
Senior Family Support Worker– Family Help Team (Central / Yate Hub)
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How You'll Make a Difference
South Gloucestershire’s children’s social care service is rated Good by Ofsted, and we are committed to maintaining and building on this strong foundation. As a Senior Family Support Worker in the Family Help Community Team, you will work as a Family Help Lead Practitioner, providing consistent, relationship-based support to families whose needs range from Targeted Early Help to Child in Need.
You will deliver direct, evidence-based interventions with children, parents and wider family members, helping families make meaningful and sustainable changes. Many of the families you support will experience multiple challenges, including mental health needs, domestic abuse, substance misuse, poverty, housing issues and relationship difficulties.
What You Will Be Doing
- Case-holding Targeted Early Help and Child in Need work long term, supporting families from assessment through to closure and providing continuity where family needs increase or become more complex.
- Retaining the Family Help Lead Practitioner role when families step up from Targeted Early Help to Child in Need, providing continuity and trusted relationships.
- Delivering direct, evidence-based and whole-family work that builds safety, strengthens relationships and supports sustainable change.
- Coordinating Family Network Meetings and Team Around the Child activity so multi-agency plans are clear, timely and focused on outcomes.
- Providing coaching, mentoring and practice guidance to Family Support Workers, while contributing to specialist areas of practice and accurate case recording.
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What We Need From You
- Hold, or be working towards, a professional qualification such as NVQ 4 or equivalent in a relevant discipline.
- Significant experience of working with children, young people and families, including delivering evidence-based interventions and developing Family Help support plans.
- Knowledge of relevant legislation, procedures and safeguarding practice, with confidence assessing risk and escalating concerns appropriately.
- Strong communication and relationship-building skills, including chairing meetings and coordinating multi-agency support with families and professionals.
- Ability to maintain clear records, write effective reports, use relevant IT systems and make competent day-to-day decisions with appropriate professional judgement.
What You Need To Know
- This post is advertised as a full-time position, but we encourage and welcome applications from experienced practitioners who may be seeking part time, job share or flexible working arrangements.
- An enhanced Disclosure and Barring Service (DBS) check is a requirement of employment.
- Travel throughout the authority and surrounding area is required, with a full, valid driving licence and access to a vehicle insured for business use or an alternative suitable means of travel.
- Visits to families in their own homes and attendance at schools, youth centres, partner premises and community venues are required. Some work may occasionally fall outside normal business hours.
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Interviews are planned to take place week commencing the 5th October 2026, subject to final confirmation.
How a Career At South Gloucestershire Council Is Different
- Generous annual leave (pro rata), employee wellbeing support and a range of staff discounts.
- Recognition of our diverse team of skilled and dedicated people.
- Investment in the careers of our people with a quality, breadth and depth of training and development.
- A strong team ethos where managers know staff well, ensuring manageable caseloads and effective supervision.
- Commitment to safeguarding and promoting the safety and welfare of children, young people and vulnerable adults.
Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.
We’re building and shaping communities which people are proud of. We’re providing essential services across our communities to ensure they are safe and well maintained. We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.
We’re making a difference, be part of it!
To view the full job description, please click this link: Senior Family Support Worker - Family Help
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