Chelsea Surgical Partners
Senior Finance Assistant
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About Chelsea Surgical Partners
Chelsea Surgical Partners is a London-based private medical practice management company. We run the business side of private practice for a group of consultant surgeons and specialists, from bookings and patient administration to billing and collections, so they can focus on their patients.
We are growing and building our team. Our operations run on bespoke practice management software designed around our group, and this role sits at the heart of how our consultants get paid.
The role
You will own day-to-day billing, remittances and credit control for our consultants, making sure every invoice is raised, paid and reconciled. This is a pure finance role working full time alongside our Head of Finance.
You will deal directly with patients, private medical insurers (such as Bupa, AXA Health and Aviva) and hospitals. You will also support the wider finance function with bookkeeping and month-end, covering everything except payroll.
Key responsibilities
Billing
- Raise accurate, timely invoices to insurers, patients and third parties for consultant activity
- Check procedure codes, fees and insurer authorisations before invoices go out
- Resolve billing queries from consultants, patients and insurers
Remittances and reconciliation
- Process remittance advices from insurers and hospitals and allocate payments against invoices
- Reconcile payments received against amounts billed, per consultant and per insurer
- Identify and investigate shortfalls, underpayments and rejected claims, and resubmit where appropriate
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Credit control and debt chasing
- Manage the aged debtor ledger and chase outstanding balances with insurers and patients
- Handle patient shortfall and self-pay accounts with tact and clarity
- Escalate disputed or long-overdue accounts to the Head of Finance with a clear summary
Bookkeeping and finance support
- Maintain accurate ledgers and post transactions
- Support month-end closing, bank reconciliations and reporting
- Produce regular reports on billing, collections and debtor positions for the Head of Finance and consultants
- Help improve and standardise finance processes as the team grows
Skills and experience
Essential
- Experience in billing, credit control or account’s role, ideally in private healthcare
- Strong Excel skills: filtering and reconciling large data sets
- Working knowledge of bookkeeping and core accounting principles
- Confident IT skills and quick to pick up new systems
- Excellent attention to detail and accuracy with numbers
- Clear, professional communication, including sensitive conversations with patients about money
- Organised and self-motivated, able to manage a workload independently
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Desirable
- Private healthcare billing experience with UK insurers such as Bupa, AXA Health, Aviva or Vitality
- Familiarity with insurer fee schedules, procedure codes and pre-authorisation
- Experience with Xero
- AAT qualification or part-qualified ACCA/CIMA
Full training will be provided on our in-house practice management software.
Remote working
This is a fully remote role, so you will need to work confidently and securely from home.
- A quiet, private workspace suitable for handling confidential patient and financial information
- Reliable high-speed broadband
- Comfortable with video calls, shared drives and cloud-based systems
- Able to troubleshoot basic IT issues and work without in-person support
- Awareness of data protection (UK GDPR) and good practice when handling sensitive data
What we offer and how to apply
- Competitive salary
- Fully remote, full-time role
- Training on our bespoke practice management software
- A key role in a growing team, with scope to shape how our finance function develops
- Holiday allowance, pension and other benefits.
To apply, please send your CV and a short covering note to veronika@chelseasurgical.org
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