Hays
Senior Financial Lines Claims Broker
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Your new company
A well-established and growing London Market insurance broker is seeking to appoint an experienced Senior Financial Lines Claims Handler to join its specialist claims function. The business operates across a broad range of complex and international risks, placing business into both Lloyd's and the company market. With a strong reputation for technical expertise and client service, the organisation offers a collaborative and professional working environment.
Your new role
In this position, you will be responsible for managing a portfolio of Financial Lines claims, with a particular focus on Professional Indemnity risks across both domestic and international placements. You will handle claims from first notification through to settlement, ensuring that each case is progressed efficiently while maintaining a high level of service throughout the lifecycle.
- Work closely with a range of stakeholders including clients, insurers, loss adjusters, and legal representatives, providing clear guidance on claims strategy, coverage interpretation, and resolution.
- Contribute to the wider success of the team by providing technical input, supporting less experienced colleagues, and ensuring consistent delivery of best practice standards within the claims function.
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What you'll need to succeed
To succeed in this role, you will bring significant experience in handling Professional Indemnity claims within the London Market, alongside a solid understanding of the wider Financial Lines landscape.
- Confident in interpreting policy wordings, assessing coverage positions, and managing claims through to resolution in a structured and controlled way.
- Strong communication and stakeholder management skills, allowing you to engage effectively with clients and market counterparts.
- A working knowledge of market systems such as ECF and CLASS is expected, alongside the ability to manage a busy and varied caseload.
- A professional qualification such as ACII, or progress towards it, would be advantageous but is not essential.
What you'll get in return
In return, you will have the opportunity to join a highly regarded and supportive team environment where technical expertise is valued and developed. The role offers exposure to complex and international risks, allowing you to further enhance your knowledge within Financial Lines claims.
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- Working within a business that encourages professional growth, with access to ongoing development opportunities and a collaborative culture.
- A competitive salary and benefits package will also be offered, alongside the opportunity to take on a visible and impactful role within the team.
What you need to do now
If you are interested in this opportunity, please apply now or get in touch for a confidential discussion. Alternatively, if you are exploring the market more broadly, we would welcome a conversation around your next move within Financial Lines claims.
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