• Act as a role model and mentor, working alongside the team and supporting their development.
• Assign and monitor tasks, ensuring they are completed on time and to the required standards.
• Ensure team members are trained in Marriott values, roles, responsibilities, service and technical standards.
• Complete opening duties, including setting up supplies/tools, managing the bank, and ensuring the area is clean and operational.
• Complete closing duties, including cleaning, restocking, storing equipment/goods, returning items to the correct locations, and completing checklists.
• Support other departments when required to ensure excellent guest service.
• Record guest and employee incidents for management follow-up.
• Check storage areas for organisation, FIFO, cleanliness, and complete scheduled stock and inventory checks.
• Monitor dining areas for seating availability, service, safety and guest wellbeing.
• Work with management to develop improvements, set goals, and enhance guest and employee satisfaction.
• Communicate meal requirements, allergies, dietary needs and special requests to the kitchen.

This is a full-time role (40 hours / 5 days per week), with a mix of early and late shifts, Monday to Sunday.

Grow with us

Join our global, diverse team where your positive energy and people-first mindset help create memorable stays. Each day brings new opportunities to connect with guests from around the world.

Simple Made Perfect

At Delta Hotels, we believe in perfecting the essentials and making every experience seamless. If you’re ready to be part of a passionate team and a global hospitality leader, we’d love to hear from you.

Delta Hotels is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.