Our Global Reach

JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.

Learn more about who we are and what we do: https://corporate.jd.com/

About The Team

Reporting to the Director of Government Relations, you will help build our Government Affairs and policy capabilities from the ground up. The business launched across Europe in March 2026 and operates as a retailer, marketplace, China-sourced private label manufacturer, logistics operator, and OTC pharmacy. The regulatory agenda is growing as JD looks to expand its business, and this role will play a hands-on part in engaging European and Chinese regulators and distinguishing JD's business from other market entrants. This is a genuine opportunity to help shape it and grow with it.

What You'll Do

• Support the development of long-term European relationships with government entities, regulators, and industry organisations aligned with corporate strategy and regional needs across all six markets — including digital, competition and ecommerce practices, customs reform, product compliance, safety, trading standards, EPR and sustainability, AI and digital, and supply chain.
• Help manage JD's positioning on key issues and policies impacting its business, including for ecommerce retailers and marketplace providers, contributing to government-level recognition and brand image.
• Support government engagement for business expansion into new market lines and countries, including healthcare and private label.
• Build and maintain relationships with provincial, municipal, and district government bodies and regulatory agencies.
• Represent JD in policy consultations on new regulations, under senior guidance.
• Support the Compliance team on regulatory investigations, inspections, and enforcement issues.
• Support regulatory horizon scanning and analysis of business implications, helping develop actionable advisories and response frameworks.
• Contribute to cross-functional efforts to secure policy incentives, grants, and strategic endorsements.
• Liaise with the Public Relations sub-team to ensure external communications are consistent with regulatory positioning.
• Support engagement with JD Group's China headquarters and China-based government affairs/regulatory teams to ensure European messaging aligns with Group-level strategy.
• Provide input on government affairs and regulatory considerations for M&A activity across European markets, including due diligence support and stakeholder mapping.

About You

• Solid experience in Public Policy, Regulatory Affairs, or Government Relations, with some direct EU or UK regulatory engagement
• Working knowledge of the EU digital regulatory landscape
• Comfortable operating in a function that is still being built, with limited existing infrastructure
• Experience in ecommerce, digital platforms, retail, or technology — in-house or advisory
• Experience in or alongside Chinese-owned companies engaging with European regulators is a significant benefit
• Multilingual and Mandarin language skills an advantage

What We Offer

Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.

At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

Ready to apply?

Take the next step in your career, apply now and explore the opportunities we have to offer.

At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

Ready to apply?

Take the next step in your career, apply now and explore the opportunities we have to offer.