Marriott
Senior Groups & Events Manager - Central London Marriott Cluster Hotels
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JOB SUMMARY
Central London Marriott Cluster Hotels
Ready to take your events career to the next level with the world's largest hospitality company?
We're looking for an ambitious, commercially minded and passionate Senior Events & Groups Manager to join our dynamic Central London Marriott Cluster team. This is an exciting opportunity to work across five iconic London Marriott hotels, delivering exceptional events and group experiences while helping shape the future of one of the capital's leading hospitality clusters.
Our Hotels
- London Marriott Hotel County Hall
- London Marriott Hotel Marble Arch
- London Marriott Hotel Kensington
- London Marriott Hotel Regents Park
- London Marriott Hotel Maida Vale
Whether it's a prestigious awards dinner, a major city-wide event, an international conference, or a VIP group stay, you'll be at the heart of creating memorable experiences while driving revenue and commercial success.
Why This Role is Different
This is far more than a traditional events role.
You'll have the opportunity to work with high-profile clients, lead complex event opportunities, influence commercial strategy, and collaborate with talented hospitality professionals across multiple hotels. You'll also play a key role in a cluster that is continually evolving, with exciting investment and development plans creating fresh opportunities for innovation, creativity and career growth.
If you're looking for a role where you can make an impact, showcase your creativity, develop your leadership skills and be part of a globally recognised brand, we'd love to hear from you.
What You'll Be Doing
Drive Sales Success
- Manage large-scale, high-profile and VIP event enquiries from enquiry through to post-event follow up.
- Deliver engaging client presentations, show rounds and discovery calls that convert business.
- Collaborate with operational teams to create exceptional event experiences that exceed expectations.
- Support the cluster's strategic sales objectives and maximize conversion opportunities.
Bring Events to Life
- Oversee group accommodation blocks, meeting space inventory and event logistics.
- Lead the coordination of Banquet Event Orders (BEOs) and act as the key link between Sales and Operations.
- Ensure every event is flawlessly planned and executed while maintaining Marriott brand standards.
Inspire and Develop Others
- Coach, mentor and support team members to achieve their full potential.
- Lead by example, creating a positive, high-performance culture.
- Support cluster initiatives, promotional campaigns and team engagement activities.
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Own the Numbers
- Manage deposits, commissions, credit requests and event-related financial processes.
- Support forecasting and revenue management activities.
- Contribute to commercial discussions and identify opportunities to optimise revenue performance.
Deliver Exceptional Guest Experiences
- Build strong client relationships at every touchpoint.
- Lead pre-event planning and post-event reviews.
- Continuously identify ways to elevate service standards and create memorable experiences for guests and clients.
What We're Looking For
We're seeking someone who is:
- Passionate about events, hospitality and customer service.
- Experienced in group and event sales within a hotel environment.
- Commercially focused with strong sales and negotiation skills.
- Organised, detail-oriented and confident managing multiple priorities.
- A natural relationship builder who thrives in a fast-paced environment.
- An inspiring team player who enjoys developing others and leading by example.
Why Join Marriott International?
When you join Marriott, you're joining more than a company, you're joining a global community with endless opportunities.
What We Offer
- Travel smarter with discounted stays at over 10,000 Marriott hotels worldwide along with family and friends.
- Access 24/7 confidential wellbeing support through the Health Assured and Wisdom App.
- Save while dining with 20% off food and beverage in Marriott outlets and 50% off in our five Marriott hotels.
- Start your day right with a £5 breakfast when staying in most of our European hotels.
- Make life easier with our Uniform laundry service.
- Relax and recharge with 23 days of holiday plus public holidays, with extra days the longer you stay with us. (Pro rata)
- Know someone amazing? Refer them and earn up to £500 when they join.
- Plan confidently for the future with our supportive company pension scheme.
- Be celebrated regularly through awards, recognition events and milestone celebrations.
- Treat yourself with exclusive high street discounts on shopping, tech, cinema, eye tests and more.
- Enjoy a vibrant calendar of monthly associate events filled with fun and connection.
- Enjoy complimentary meals on duty.
- Boost your skills with industry-leading learning and development, including digital training, classroom sessions.
- Take your career further with apprenticeship programmes designed to help you grow and shine in your role.
- Stay active and save money with the Cycle to Work scheme.
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If you're an experienced Events & Groups professional who is ready for the next challenge and excited by the opportunity to work with one of hospitality's most recognised global brands, we'd love to hear from you.
Join Marriott International and discover just how far your career can go!
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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