Betsi Cadwaladr University Health Board
Senior Health Care Support Worker INTERNAL
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Job Overview
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY BETSI CADWALADR UNIVERSITY HEALTH BOARD.
Band 3 HCSW – SACT Day Unit: Job Overview
A Band 3 HCSW in a SACT day unit provides direct patient care and practical support to patients attending for systemic anti-cancer treatment. The role combines clinical support, patient communication, observations, infection prevention, and general day-unit duties.
Main Responsibilities
- Welcoming and supporting patients when they attend the unit for treatment, helping them feel comfortable and providing reassurance.
- Taking and recording observations.
- Supporting nurses with pre-treatment checks and helping prepare patients for their treatment.
- Providing personal care and assistance with mobility, toileting, nutrition, and hydration where required.
- Supporting patients who may be experiencing side effects of cancer treatment, while staying within the HCSW scope of practice and escalating concerns appropriately.
- Maintaining a clean, safe, and well-organised clinical environment, including appropriate infection prevention and control.
- Preparing treatment areas, equipment, and clinical supplies and ensuring the unit is appropriately stocked.
- Assisting with the safe movement and positioning of patients.
- Following local policies around cytotoxic drugs, hazardous substances, infection control, manual handling, safeguarding, and health and safety.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
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Skills and Qualities
A strong Band 3 HCSW would demonstrate:
- Compassion and empathy
- Good communication skills
- Ability to work effectively within a multidisciplinary team
- Confidence taking and recording clinical observations
- Good attention to detail
- Good computer skills to find patients' results/blood form
- Ability to recognise and escalate deterioration
- Respect for patient dignity and confidentiality
- Ability to remain calm in potentially stressful situations
- Understanding of infection prevention and control
- Willingness to learn about oncology and SACT
- Ability to work safely within the limits of the HCSW role
Working for Our Organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute, and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
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Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed Job Description and Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person Specification
Qualifications
Essential Criteria
- Literacy and numeracy skills
- NVQ Level 3 or working towards this or equivalent qualification
Desirable Criteria
- HCA course specific to general practice
- Up to date basic life support training
- ECDL (European Computer Driving Licence)
Experience
Essential Criteria
- Previous experience working in a general practice or other healthcare environment
- Experience working under indirect supervision
Knowledge
Essential Criteria
- Demonstrates an understanding of the role of the health care assistant
- Standard keyboard skills
- Able to make judgements where there is more than a straightforward choice of options, e.g., new patient health checks, urinalysis, etc.
- Understand issues regarding accountability and delegation
Skills
Essential Criteria
- Ability to communicate effectively via face to face, telephone, or group discussion
- Good interpersonal skills
- Proven customer care skills
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