University Hospital Southampton NHS FT
Senior Healthcare Support Worker

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Job Overview
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
Job Title: Healthcare Support Worker - Dermatology - Royal South Hants Hospital
Contract Type: Permanent
Under current Home Office rules, this role is not eligible for Skilled Worker visa sponsorship.
Please be advised that this vacancy may close earlier than stated if we receive a large number of applications.
If joining as a Band 2, this role requires a 9-month training period, so applicants must already have the right to work in the UK for the full duration. If your current visa does not provide at least 9 months of remaining permission to work from the start date, we are unable to progress the application.
Main duties of the job
Are you looking for a career change? Are you looking for a job where no two days are ever the same?
Come and join our dynamic and friendly team! An excellent opportunity has arisen for a full-time Band 3 Senior Health Care Assistant to work in the Southampton Dermatology Centre based at the Royal South Hants Hospital. The Southampton Dermatology Centre operates from 08.00 – 18.00 Monday to Friday, with some optional out-of-hours/weekend working.
You will be assisting in the management of the smooth running of clinics within the Department and Medical Outpatients Department and assisting the clinicians in our Day Case surgical rooms, also leading the new upcoming Skin Analytics photograph clinics, to name just a few of the varied job roles within the specialty of Dermatology.
Working for our organisation
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated ‘Good’ by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.
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- We support flexible working and will consider requests taking into account the needs of the service.
- UHS employees are able to access a range of NHS discounts.
- Entitlement to a minimum of 35 days paid holiday (pro rata).
- We offer a generous pension scheme.
Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic Coast are also right on our doorstep. The city offers living costs 30% lower than London and 17 schools rated outstanding by Ofsted.
Detailed Job Description And Main Responsibilities
The successful candidate will be responsible for the below:
- Work in a team of nursing staff and clinicians, ensuring high standards of care are developed and maintained within that team.
- Assist in the smooth running of the various clinics (includes preparing and setting up at the start of the day and closing the clinic rooms once clinics have finished).
- Give and receive regular reports on the progress of patients, immediately acting on any changes in the patient’s condition, and reporting them to the relevant healthcare professional.
- Assist clinicians during clinics, taking clinical photographs and observations, chaperoning patients, helping patients with undressing/dressing and mobilisation.
What We’re Looking For


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This post requires flexibility and versatility. We are looking for a caring, motivated individual who possesses excellent communication skills and embraces our Trust values.
You will need to be able to work well as part of a team and have good interpersonal and organizational skills and have an understanding of confidentiality.
Informal visits are encouraged; please see contact information below.
Applicants who have applied for this vacancy within the preceding three months are not required to reapply.
Person specification
Qualifications, Knowledge And Experience
Essential criteria
- NVQ level 3 in care with acute units corresponding to specialty or equivalent experience.
- Completed secondary education.
- Experience in a caring role in an acute hospital environment.
- Understanding of acute hospital environment and the role of SHCA.
- Ability to demonstrate clarity and breadth in use of the English language.
- Completed Care Certificate.
- Requirement to be aware of and adhere to the care certificate standards; https://www.hee.nhs.uk/our-work/care-certificate.
- Demonstrates the ability to acknowledge changes in the patient’s physical/psychological needs and escalate as appropriate.
- Capable of completing core HCSW competencies and additional specific competencies related to the area of work within 12 months of appointment.
Desirable criteria
- Previous Experience in:
- Acute hospital setting.
- Volunteer sector.
- Teaching Assistant.
- Nursing home carer.
Trust Value
Essential criteria
- Patients First.
- Working Together.
- Always Improving.
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