Chelsea and Westminster Hospital NHS Foundation Trust
Senior Healthcare Support Worker

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Health Care Assistants for Outpatients Department
We are looking for Health Care Assistants for our Outpatients Department to work within various specialist clinics across the department.
Responsibilities
The successful candidates will be expected to provide support to the multidisciplinary team in the provision of a high standard of direct patient care and to carry out tasks and run clinics assigned to them.
Requirements
We are a very busy department and you will need to be caring, organised, and motivated. An essential requirement to this post is the ability to communicate effectively within the multi-disciplinary team and with a diverse local population. We aim to continually improve the patient experience throughout our Outpatients Department and can only do this if staff communicate appropriately with all patients, carers, and visitors.
Working Hours
The Outpatients department services currently function Monday to Friday 0830 to 1700 and the successful candidates will be expected to work in the Musculo-skeletal, Medical, and Surgical clinics within the department. We also run staggered time in the department as the clinic sometimes overruns.
Contact Information
If you would like further information, please contact Deborah Arkaifie, Outpatients Junior Sister, on telephone number 07721588652
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Role Description
The Health Care Support Worker is responsible for the delivery of holistic, patient-centred care which is planned and directed by health care professionals. This will include a range of core clinical skills and depending on the area worked will include specific patient or speciality clinical skills.
The post holder is responsible for delivering high standards of care and providing services in accordance with the Trusts values and behaviours to support the nursing team in the delivery of patient care which is safety and effective.
The post holder is a fundamental part of the nursing team in providing care to patients/carers/relatives at Chelsea & Westminster Hospital NHS Trust, including the safe delivery of a range of clinical competency skills.
About Us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.


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We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans, and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed.
Application Process
If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
For further details / informal visits contact:
- Name: Deborah Arkaifie
- Job title: OPD Junior Sister
- Email address: deborah.arkaifie@nhs.net
- Telephone number: 07733744026
Mini Matthew
OPD Junior Sister
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