York and Scarborough Teaching Hospitals NHS Foundation Trust
Senior Healthcare Support Worker- Ophthalmology

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About the Role
The Ophthalmology Department at Malton Hospital are recruiting for a band 3 Senior Healthcare Support Worker to join our welcoming and growing nursing team. We are looking for skilled applicants with experience in ophthalmology clinics and a passion for providing high quality care, to support the diverse range of patients attending our eye clinics.
The role will be based at Malton Hospital with an occasional requirement to work cross-site between York Hospital, Bridlington & Scarborough for training & cover, with the opportunity to develop skills and knowledge across all areas of the eye clinic. A significant emphasis will be on mentoring less experienced members of the team, including new starters.
If you're an experienced Healthcare Assistant looking to take the next step in your career, then this role might just be for you!
Please note all interviews will be held face to face & in person only
Application tip! Shortlisting is based on your demonstration of the essential criteria, therefore please ensure you provide examples in your application.
Key Responsibilities
- Continue to provide excellent patient care in undertaking tasks involved in the patient journey for example:
- Testing Vision.
- Measuring IOP.
- Conducting Humphrey visual fields tests.
- Instilling eye drops under supervision of registrants.
- Attending to patients' general and specific needs during their visit
- Inclusive of many other duties of HCAs.
- Leading on audit and improvement projects in the eye clinic, with the support of the leadership team.
- Mentoring less senior members of the team, including new starter HCAs.
- Providing guidance and support for all staff members, leading in terms of attitude, energy and quality of care.
- Upholding and providing a shining example of the Trust's values at all times.
- Assisting nurses, doctors and AHPs in treatment rooms for procedures such as intravitreal injections, across sites (Bridlington Hospital and York Stadium) where appropriate.
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To find out more about what it is like to work for our Trust please visit the following link:
https://yorkhospitals.pagetiger.com/hdjgxd
Our Benefits
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants.
- 27 days holiday rising to 33 days (depending on NHS Trust service.)
- A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.
- A variety of different types of paid and unpaid leave covering emergency and planned leave.
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme.
- NHS Car Lease scheme and Cycle to Work scheme.
- An extensive range of learning and development opportunities.
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers.


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For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Contact Information
For further details / informal visits contact:
- Name: Priya Thomas
- Job title: Team Leader, Ophthalmology
- Email address: Priya.Thomas11@nhs.net
- Telephone number: 01653 693041
If you would like further information about the role, please do not hesitate to give us a call on 01904 726164. Likewise, if you would like a site visit then we would be happy to arrange this with you.
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