Qualifications, Professional Knowledge and Skills:

• BSc in Human Factors or a related discipline (Psychology, Biomechanics, or similar);

• MSc in Human Factors or a related discipline (Psychology, Biomechanics, or similar), or equivalent work experience,

• Significant work experience in the Human Factors area, of particular relevance in safety Critical industries.

• Registered member from a recognised institute within the Human Factors disciplines such as the Chartered Institute of Human Factors and Ergonomics (CIEHF), the British Psychology Society, or similar; or able to demonstrate equivalence through experience.

• Proven ability to work autonomously and influence change within mixed discipline teams (e.g. ATCOs, HF specialists, numerical analysts, and engineers)

• Proven ability to lead projects and deliver and implement solutions to demanding time scales and customer satisfaction

• Demonstrable commercial acumen and experience in delivering to both internal and external customers.

• Proven substantive track record of working in Human Factors in safety critical industries or equivalent academic background

• Comfortable working with ambiguity and uncertainty, have the ability to quickly assimilate unfamiliar information, and provide sound advice aligned with Human Factors regulations, standards, and processes, and with NATS’ Safety Management Manual.

• They should also be able to demonstrate the following skills and knowledge:

  • A good understanding of process and their application
  • A sound understanding of Human Factors techniques.
  • An applied knowledge in data analysis and data interpretation.
  • Excellent time management, planning, organisational and facilitation skills leading to demonstrable ability to produce clear, concise and accurate information.
  • Good networking skills, establishing key contacts around the organisation quickly, valuing them and using them effectively.
  • Good communication skills, both written and oral and the ability to communicate effectively with middle to senior management.
  • Good interpersonal, influencing, persuading and communication skills with attention to detail/accuracy
  • Confident to ensure that, when recognising errors, they are reported for timely resolution.
  • The ability to easily assimilate and disseminate unfamiliar information, and act promptly to pass on relevant information to the appropriate person even if outside of the division.
  • Ability to think creatively to quickly find adequate solutions for ad-hoc requests from across the business.
  • Ability to formulate and develop documentation quickly and effectively and present them to Management in a clear and concise manner adapting their communication style as required.
  • Self-motivator, self-reliant and proactive, with the ability to make swift decisions.
  • Able to show a logical approach and attention to detail.
  • A team player, who is prepared to address problems proactively and to contribute to the development of a high-performance delivery organisation.
  • Proactive approach to identifying and addressing business needs.

Additional Accountabilities and Skills:

• This role will be mainly based in Swanwick, attendance at site is essential for this role
• Confidently apply tailored and proportionate Design Thinking methodologies in accordance with HF Processes.
• Proven experience in supporting Airspace changes and familiarity with CAP1616
• Proactively engage with all key Safety stakeholders, influence and agree cohesive assurance strategies for highly complex airspace project delivery

Additional Information:

• Please submit a cover letter with your application, any applications without a cover letter will be sifted out.
• We are proud to offer a fantastic total reward package to help you thrive both personally and professionally - for more information on what NATS can offer you please visit - Why NATS? - NATS'
• We have adopted agile working to provide greater flexibility and increased choice over working arrangements, with the opportunity for this role to work in our modern office facilities as well as remotely. We also welcome discussions on flexible and part-time working arrangements.
• If you share our passion to advance aviation and keep the skies safe – we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences and backgrounds help us be at the forefront of our industry.

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