Senior Human Resources Coordinator

Since 1920, Helmerich and Payne has been the industry’s most trusted partner in drilling productivity and reliability. As the world changes, so does our approach. We are changing the landscape of drilling by using cutting-edge rig technologies and drilling solutions to build upon a century of success, all while continuing to deliver better outcomes for our customers.

At H&P, our people are our strength. We strive to continually lead with our Core Values that enable employees to develop on their H&P Journey. We believe that doing the right thing means creating a more diverse, equitable, and inclusive workplace that empowers our people to bring their authentic selves to work every day.

Some companies offer career paths. We offer a Journey of a Lifetime. Let's go far, together. Hear directly from our employees, and leaders about their unique journeys at Helmerich and Payne.

At a Glance:

The HR Service Centre is responsible for providing high quality HR administrative support service, encompassing a wide range of HR activities associated with the employment life cycle.

The HRSC Senior Administrator is responsible for the administration and coordination of HR service requests related to the entire employment lifecycle across all business units. The role involves processing a wide variety of transactions for Service Centre customers (internal and external), within agreed service levels, using HR systems, following HR processes and procedures, and ensuring compliance with H&P Standards.

This role will also provide absence cover for the HR Logistics Coordinator role.

Title: HR Coordinator, Senior

Work Type: Permanent (will consider part time or full time)

Location: Aberdeen, UK

Type: Onsite

What you will do:

• Deliver a customer focused administration service that focuses on – taking ownership, providing customers with regular updates, and answering the work request correctly first time
• Preparation of all employment paperwork relating to the employment lifecycle, including offers of employment, time, and workforce administration
• In depth knowledge of contractual and non-contractual T’s and Cs for all H&P Business Units
• Understand the business rules relating to the calculation of sick pay, maternity pay, paternity pay and any other manual adjustments that need to be made in SAP
• In depth knowledge of work force administration processes and procedures, and good knowledge and understanding of relevant Time, Reward, Recruitment and Selection and Payroll processes and procedures
• Provide HRSC administrative support and guidance to projects
• Try to resolve any customer concerns about service delivery, or quality, in relation to an assigned task, knowing when to escalate a complaint further
• Continual improvement of service provided
• Development and review of HRSC processes, procedures, and systems; providing first level support to end users in their area of the business (including communication/roll out of any changes) and providing support to Global Process Owners
• Undertake HRSC system testing as required
• Employee and Relative Response support as part of the Global Crisis Management Plan (GCMP)
• Access, share and manage personal information relating to employees and colleagues in line with company and legal requirements regarding data protection and confidentiality
• Manage and maintain accurate employee records
• Conduct data quality checks in accordance with new processes, data governance, controls and manage any non-adherence through further training or support
• Prepare and gather data for reports on people metrics, including the collation of data and preparation of “People Focus” monthly
• Provide a basic advisory service to business and HRSC on administrative processes, policies, and procedures
• Participation in small to large scale HRSC change projects which require HR support, including IT related HRSC deliverables. Participation includes stakeholder updates on area of expertise, development of user guidance, testing etc.
• Provide support, advice and guidance to Global Entities
• Be familiar with and participate in the on-call procedures, as part of the Support Services duty rotas.
• Provide HR North Sea Logistics cover for absences in accordance with Job description.