Capgemini
Senior Identity Infrastructure Engineer
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About the job you’re considering
We are seeking an experienced Senior Identity Infrastructure Engineer to support and maintain the core identity infrastructure platforms that underpin the organisation's Identity and Access Management (IDAM) services.
The successful candidate will be responsible for the administration, support, security, and continuous improvement of the Active Directory, PKI, DNS, Group Policy, and authentication infrastructure. They will work closely with the wider IDAM team, supporting critical identity services and providing L2/L3 operational support across the identity estate where required.
This role requires a highly capable infrastructure engineer with deep expertise in Microsoft Active Directory and Public Key Infrastructure (PKI), combined with a strong understanding of enterprise identity technologies and authentication services.
The position is based 5 days per week within secure facilities in either Inverness or Manchester, working closely with security, engineering, and IDAM teams to ensure the availability, resilience, and security of critical identity platforms.
Your role:
Active Directory Infrastructure
- Administer and maintain enterprise Active Directory forests, domains, and domain controllers.
- Manage Active Directory Sites and Services, replication topology, trusts, and directory services infrastructure.
- Administer AD-integrated DNS and support authentication services across the enterprise.
- Manage and maintain Group Policy architecture, including policy design, implementation, troubleshooting, and lifecycle management.
- Support Active Directory backup, recovery, disaster recovery, and business continuity processes.
- Monitor platform health, performance, security, and replication.
- Support Active Directory upgrades, migrations, consolidation projects, and infrastructure improvements.
- Implement and maintain Active Directory security hardening standards and privileged access controls.
Public Key Infrastructure (PKI)
- Administer and support Microsoft Active Directory Certificate Services (AD CS).
- Manage Certificate Authorities, certificate templates, certificate enrolment, and certificate lifecycle processes.
- Support Offline Root CA and Issuing CA infrastructure.
- Administer Certificate Revocation Lists (CRL), Authority Information Access (AIA), and certificate distribution services.
- Monitor certificate compliance, renewals, revocations, and expiration management.
- Maintain PKI operational documentation, recovery procedures, and security standards.
- Support cryptographic and certificate-related troubleshooting across infrastructure and security platforms.
Identity Infrastructure & Authentication Services
- Support Microsoft Entra Connect and hybrid identity infrastructure.
- Maintain LDAP, LDAPS, Kerberos, and NTLM authentication services.
- Support integrations between Active Directory and enterprise identity platforms including MIM, Entra ID, Okta, and BeyondTrust.
- Assist with identity-related service improvements and platform optimisation initiatives.
- Support authentication, directory, and identity infrastructure incidents through to resolution.
- Work collaboratively with the IDAM engineering team to support critical identity lifecycle services.
IDAM Support Activities
- Provide L2/L3 support for identity-related incidents and service requests.
- Assist with troubleshooting user provisioning, synchronisation, and authentication issues.
- Support MIM, Entra ID, Okta, and BeyondTrust integrations where infrastructure expertise is required.
- Collaborate with IDAM engineers to investigate root causes and implement long-term solutions.
- Support operational activities across the wider identity ecosystem during periods of increased demand.
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Automation & Continuous Improvement
- Develop and maintain PowerShell automation for identity infrastructure administration.
- Drive service improvements, platform optimisation, and operational efficiencies.
- Contribute to security improvement initiatives, vulnerability remediation, and infrastructure modernisation.
- Produce and maintain technical documentation, operational procedures, and support runbooks.
Your skills and experience
Active Directory
- Extensive hands-on experience administering enterprise Active Directory environments.
- Strong knowledge of:
- Active Directory Domain Services (AD DS)
- Active Directory Sites and Services
- Forest and Domain Administration
- DNS
- Group Policy
- LDAP / LDAPS
- Kerberos Authentication
- Trusts and Replication
- AD Backup and Recovery
- Experience troubleshooting complex authentication and directory service issues.
PKI
- Strong experience administering Microsoft Active Directory Certificate Services (AD CS).
- Experience managing:
- Certificate Authorities
- Certificate Templates
- CRL and AIA Infrastructure
- Certificate Lifecycle Management
- Certificate Enrolment Services
- Key Recovery and Archival
- Experience supporting enterprise PKI environments.
Infrastructure Platforms
- Windows Server 2016/2019/2022 administration.
- PowerShell scripting and automation.
- Security hardening and privileged administration.
- High Availability and Disaster Recovery planning.
- Infrastructure monitoring and operational support.
Identity Technologies
- Working knowledge of:
- Microsoft Entra ID
- Microsoft Entra Connect / Cloud Sync
- Microsoft Identity Manager (MIM)
- Okta
- BeyondTrust
- Understanding of:
- Identity and Access Management (IAM)
- Joiner, Mover, Leaver Processes
- Identity Lifecycle Management
- Authentication and Authorisation
- Access Governance
- Role-Based Access Control (RBAC)
Desirable Skills
- Experience supporting Microsoft Identity Manager (MIM).
- Experience supporting hybrid identity architectures.
- Experience with Okta administration and integration.
- Knowledge of BeyondTrust PAM or Endpoint Privilege Management.
- Experience with Tier 0 administration and privileged access models.
- Familiarity with CrowdStrike, Zscaler, and security platform integrations.
- Experience supporting highly regulated or secure environments.
- Knowledge of ITIL-based operational support models.
- Experience supporting large-scale enterprise identity programmes.
We are a Disability Confident Employer
Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:
- Declare they have a disability, and
- Meet the minimum essential criteria for the role.
Please opt in during the application process.
Your security clearance and pre-employment checks
If you are successfully offered this position, you will go through a series of pre-employment checks, including:
- Identity, nationality (single or dual) or immigration status
- Employment history going back 3 continuous years
- Unspent criminal record check (known as Disclosure and Barring Service)
Some roles will also require an additional level of security clearance:
Security Check (SC) Clearance:
- To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.
- To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.
- Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.
- Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.
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Make it real – what does it mean for you?
Flexibility to work your way
You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.
Your wellbeing
You’d be joining an accredited Great Place to Work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce as a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.
Shape your path
You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.
Shared energy
You’ll be bringing your unique skills and perspectives to the team, inspiring and taking inspiration from your teammates as you unlock value in everything you do. You’ll be joining a professional community of experts, who have got your back and will support you, every step of the way.
Why should you consider Capgemini?
Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.
About Capgemini
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.
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