The ideal candidate for this role will possess extensive experience leading incident response efforts, a deep understanding of cybersecurity threats and mitigation strategies, and the ability to communicate complex technical information to executive-level stakeholders in a clear and concise manner.

What You Will Do

• The working week for this role will be Fri, Sat, Sun and Monday working with Tues, Wed and Thursdays off
• Lead kick off calls with customers to understand their situation and identify initial response actions to contain the threat
• Provide guidance to customers on best practices following an incident
• Lead daily update calls for customers to deliver forensic findings
• Deliver concise email updates to customers between update calls
• Direct the forensic investigations, identify priorities, and delegate tasks to analysts
• Conduct multiple Rapid Response incidents concurrently
• Determine TTPs identified by analysts and add them to the threat intel platform
• Write clear and concise Executive Summary style reports in a timely manner
• Responsible for basic to moderate complexity projects that contribute to the development of the Sophos Rapid Response service
• Provide daily handover notes to teams located in different time zones, or when incident responsibility is being transferred to another Incident Lead

What You Will Bring

• 5+ years of experience leading incident response investigations involving ransomware
• Experience leading BEC investigations
• Continuously learning and staying informed of the changing threat landscape
• Proven track record of successful neutralization and remediation of ransomware threats
• Excellent understanding of the Incident Response process
• Excellent understanding of cyber risks and able to qualify them to customers
• Excellent oral communication skills
• Strong written communication skills
• Ability to manage time effectively
• Able to delegate and prioritize tasks across multiple incidents
• Able to excel under stressful circumstances
• Occasionally willing to begin work early and/or stay late when warranted for customer engagements
• Strong grasp of the MITRE ATT&CK framework
• Enjoy mentoring and assisting in the development of junior analysts
• A team-player attitude with a willingness to share knowledge
• Ability to work some weekends and holidays
• Post-secondary education in Cybersecurity, comparable

Desirable:

• Cybersecurity certifications an asset (e.g. CISSP, GCFA, or similar)
• Experience with SIEM technology (e.g. Splunk, ELK, etc.)
• Willingness to work occasional overtime during peak times or holidays
• Experience writing SQL queries
• Experience writing PowerShell, Python, or Bash scripts

Ready to Join Us?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.

What's Great About Sophos?

Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.

• Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
• Employee-led diversity and inclusion networks that build community and provide education and advocacy
• Annual charity and fundraising initiatives and volunteer days for employees to support local communities
• Global employee sustainability initiatives to reduce our environmental footprint
• Global fitness and trivia competitions to keep our bodies and minds sharp
• Global wellbeing days for employees to relax and recharge
• Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.