Headway Cardiff And South East Wales
Senior Independence and Wellbeing Officer (Activities Programme)
Penarth
£27.8k – £31.6k/yr
Posted about 17 hours ago
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To apply: Join Our Team – Headway Cardiff & South East Wales
Employer: Headway Cardiff & South East Wales
Responsible to: Director of Services
Location: University Hospital Llandough, or any other premises to which we may move or to which we may reasonably direct you, within South Wales.
Hours: 37 hours per week
Annual Leave: 22 days per annum plus Public Holidays rising incrementally to 27 after 5 years pro rata FTE. Rising incrementally to 29 after 15 years pro rata FTE.
Benefits: Childcare voucher scheme, 3% contributory pension
Contract: Permanent
Pay: £27,871- £31,506 per annum
Headway Cardiff & South East Wales is a registered charity providing support and services to people affected by an Acquired Brain Injury in South East Wales.
MAIN RESPONSIBILITIES
Independence and Wellbeing Service Duties:
- Under the direction of the Director of Service, with the assistance of the Administrator (Services) lead the IWS Team to develop, plan, prepare, resource and deliver engaging and stimulating IWS sessions and activities which meet service users’ goals.
- Be responsible for producing, reviewing and updating IWC activity risk assessments.
- Lead and facilitate allocated Independence and Wellbeing service sessions and activities.
- Lead team briefings and debriefings sessions, for allocated sessions, communicating areas of concern, or for improvement, to the Director of Services, including safeguarding issues, updating briefing notes and allocating actions including following up on service user issues and absence.
- Oversee the preparation of refreshments and food for allocated sessions to food hygiene requirements.
- Ensure service user, volunteer, and placement student attendance are accurately recorded at allocated session and on CRM system.
- Be responsible for overseeing service user health and safety arrangements for allocated sessions to the include the implementation of activity and individual risk assessment and care need plans.
- Be responsible for overseeing allocated session venue health and safety arrangements to include the production, review and updating of venue risk assessment, fire evacuation, food hygiene and accident, incident, near miss, maintenance issue and safeguarding concern reporting.
- Be the main day-to-day contact for allocated sessions for IWS clients and their carers, and for community venues used to deliver sessions.
- Be responsible for communication with IWS clients and carers from allocated sessions about the service.
- Direct, guide and support staff, placement students, and volunteers for allocated sessions.
- Be responsible for supporting allocated placement students to include monthly one-one mentoring sessions.
- Assist in daily preparation, clearing away and cleaning for centre and activities.
- Provide support to enable service users to participate.
- Support service users to maintain and develop skills.
- Responsibility for service user care needs.
- Provide practical and emotional support to service users and their families and carers.
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Undertake a Key Worker role for specified Service Users:
- Keep up to date and accurate records for allocated service users.
- Induct allocated service user into to the service.
- In partnership with allocated service user, develop, implement, and regularly review their care needs, risk assessments and goal/action plans, recording changes and progress made.
- Liaise with families and outside organisations on Service Users’ behalf.
- Carry out regular phone support to families/carers/partners.
Other
- Provide cover for Community Services as required.
- Attend regular supervision sessions.
- Partake in occasional evening and weekend work as required.
- Perform any other related duties as required by the Managers or Board of Trustees from time to time, including social activities outside normal working hours.
Professional development
- Maintain and develop personal expertise and knowledge by reading, networking, and further training in order to develop professional competence and to contribute to the development of competence within the team.
- Support the induction and orientation of new staff and volunteers.
- Keep abreast of developments in the field and to increase skills and knowledge by participation in courses, in-service training etc.
- Keep abreast of relevant research underpinning your area of service to inform and maintain evidence-based practice.
- Support the service in raising awareness concerning issues of acquired brain injury.
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Organisational responsibilities
- Support the implementation of Headway Cardiff & South East Wales policies and processes and any shared protocols to ensure a safe environment exists for the staff and users of the service.
- Represent the service and participate in any meetings as requested.
- Represent the service in the wider community.
- Support the service in raising awareness concerning issues of acquired brain injury.
- Other occasional duties as required to assist Senior Management.
- Act always in accordance with the policies and processes of the organisation.
- Deliver a service which promotes equality and diversity by giving equal and affair access and identify and resolve perceived or real inequalities.
- Ensure that customer service standards are met and customer satisfaction is continuously improved.
Confidentiality
- Always ensure confidentiality, only releasing confidential information obtained during the course of employment to those acting in an official capacity.
- Comply with the requirements of the Data Protection Act.
Core Attributes and Competencies
- Flexible and adaptable.
- Co-operative.
- Attentive and empathetic.
- Respectful and empowering.
- Sincere, trustworthy and just.
- Clear and professional.
- Competent, reliable and safe, complying with policies and processes, including:
- Confidentiality
- Data Protection
- Health and Safety
- Accountable
- Open, self-aware and enquiring, maintaining and developing expertise and knowledge by:
- Reading
- Networking
- Training
- Challenging and courageous.
- Resourceful, resilient and self-caring.
This post is subject to a Disclosure Barring Service check at an enhanced level.
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Skills
Team Leadership
Risk Assessment
Care Planning
Safeguarding
Case Management
Mentoring
Health And Safety
CRM Systems
Emotional Support
Stakeholder Communication
Activity Planning
Food Hygiene
Location