Honeycomb Group
Senior Independent Domestic Violence Advisor
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£31,027.99
Derbyshire
Fixed Term - 7 Months
Full-Time
About the Role
As a Senior Independent Domestic Violence Advisor, you will provide short to medium term support to high-risk victims of domestic abuse. You’ll help the Service Manager to achieve high customer engagement levels and deliver person-centred support packages. You’ll build positive relationships, both internally and externally, that help meet customer, contract and organisation needs.
What You’ll Do
- Work in partnership with the Service Manager to make sure customers accessing the service receive a professional, timely and coordinated response, with up-to-date, relevant information regarding options available to them.
- Support customers directly, including by representing them at multi-agency forums such as MARAC.
- Support the Service Manager to ensure case management is of a high standard. Carry out regular and robust case file audits.
- Coordinate the provision of the duty rota system in collaboration with the IDVA Team.
- Assist with all aspects of the recruitment, training and induction of IDVA team members in line with Glow recruitment policy and procedures.
- Respond appropriately to any safeguarding concerns, demonstrating an understanding of safeguarding the welfare of children and vulnerable adults.
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What we’re looking for
- Good standard of education, including GCSE English and Maths, or qualified by significant experience.
- Experience of supervision/coaching of staff or volunteers, of managing performance and achieving targets through review of individual and team practice.
- Experience supporting individuals who have experienced domestic violence, forced marriage or ‘honour-based violence’ in an IDVA role or equivalent.
- An excellent understanding of the criminal justice system and relevant legislation about legal and civil options, housing, benefits, matrimonial and children.
- Experience of partnership working and of maintaining excellent working relationships with a range of stakeholders.
- Good crisis management skills and the ability to work effectively under pressure and to meet deadlines.
- Good data collection, monitoring and IT skills, including word processing and using databases and spreadsheets.
- DBS check and Police Vetting.
- Full UK driving licence with access to own vehicle for work.
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